With more people staying at home and adhering to social distancing rules, it’s no surprise to see an increased demand for food deliveries from services like UberEats™, Menulog and DoorDash®.

An influx of these food delivery services can raise concerns surrounding building security, and health and safety if not managed well.

Food deliveries offering 24/7 straight-to-door services often mean there are visitors entering in and out through the day

With many people choosing apartment living, many food delivery drivers are often left waiting in common property entrance ways or left to find their own way – going up and down the lift and walking the corridors to find the right door to knock on to deliver the much-awaited meal or midnight food crave. At times, this frequent movement in and out the building can cause a disturbance or nuisance to a fellow neighbour.

What is covered by a food delivery
by-law?

For peace of mind and harmonious strata living, the owners corporation can adopt a by-law to determine how food deliveries are managed on a strata property which covers the following:

• When food delivery providers are allowed on common property
• Where food deliveries can be collected
• What special instructions are to be communicated, for example removing helmets when entering the building

The by-law can also provide that an owner or resident of a lot complies and communicates to the best of their ability these requirements to the food delivery providers.

How we can help

Kemps Petersons Legal (KPL) is part of the PICA Group family and are specialists in strata management.

We provide legal services to committee members and property owners by providing tailored and watertight by-laws to minimise risk and aid the smooth running of a harmonious community. We may also take care of the consolidation and registration process to ensure a comprehensive experience.

It is important that a strata specialist is used to draft your by-laws, taking into consideration your current registered by-laws, as well as your individual needs and specifications. This ensures that your owners corporation is protected by their professional indemnity for the services undertaken.

Know what is included

Not all by-laws are the same