Why choose Body Corporate Services (BCS) Victoria?

Local owners corporation management expertise from those who live and work in your community

Commonly known as BCS, we have been proudly enhancing community living for committees and owners corporation for more than 40 years across Victoria, New South Wales and Queensland.

With more than 30 branches across the country, we work together as a strong and close-knit network of owners corporation managers to deliver professional, localised and tailored expertise for owners corporation and related property services across property types.

We aim to continuously redefine the experience of owning an owners corporation property

Working in the service industry, means we know everything we do starts with the customer. That’s why we value building long-term relationships and act with honesty and transparency, by ensuring our customers know what value we can bring from the beginning. This means you know what to expect, upfront and with no surprises.

Some of the ways we aim to set ourselves apart are through:

Award-winning, well-qualified owners corporation management staff
In-depth knowledge on owners corporation legislation and compliance requirements
Extensive tried and tested network of contractors and specialist service providers
Direct mobile and email access, with additional Customer Care Centre support

24/7 access to your owners corporation property information with a committee, lot owner or tenant view
Free Community After Hours emergency maintenance support services
Availability of integrated facilities management, debt recovery and legal services
Exclusive discounts and offers through our PICA Group privilege program

Exceptional service means we put our customers first

As a professional services provider, we view ourselves as more than just owners corporation managers. We are trusted professionals and relationship managers who provide guidance and support when you need it. At BCS, each owners corporation property is allocated with a fully licensed and experienced manager, who is supported by an assistant and backed by our centralised Customer Support Centre, so we have the time to prioritise you.

What’s more, being part of a local network of more than 30 branches means that we can provide your strata committee and owners corporation with access to our modern and digitally fitted meeting rooms for no extra cost.

With so many owners corporation providers out there, it can be hard to select the one that will give you the best service. That’s why we’re more than just an owners corporation management providers, we’re a community and offer a more wholistic and proactive approach.

Tried and trusted for more than 40 years

As a comprehensive and fully integrated owners corporation and property services provider, we have a range of services and benefits for committees, owners corporations, lot owners in every property type. What’s more, we are upfront with our management fees and what’s included, so there are no surprises later on…

Local, personalised and tailored owners corporation services support

Ease and convenience of a dedicated, accredited, experienced owners corporation manager
Seamless service delivery with each owners corporation manager being supported by a dedicated assistant
Knowledgeable and helpful staff who receive regular training
Committed to quality service delivery as per our Customer service charter

Ability to manage your property from anywhere, at any time

24/7 online access to your owners corporation property information through CommunityHub
Online voting
Online levy payments
Online invoice approval
Local area offices in 30 locations, with access to modern meeting room facilities

Support from your manager when you need it

Direct mobile and email communication with your owners corporation manager
Customer Care Centre support
24/7 Community After Hours emergency maintenance support services
Annual general meeting and committee meeting attendance
Meeting management and mediation support
Provision of any legislation, compliance, or industry updates

Administration, operation and disbursement outlays

Software licensing fees
Electronic data storage and archive fees
File creation
Banking fees
Printing and photocopying
Postage and mailing costs

OR, enjoy a transparent bundled pricing option, inclusive of extras such as:

AGM and committee meetings
Site attendance for meetings
Attendance to committee or owner requests, and general correspondence
Telephone calls
Email correspondence
Electronic data storage

Printing postage and stationery
Cheques and remittance advices
Envelopes
Printing and photocopying mail pack
Archive fees
Bank fees

And, if you are looking to change owners corporation management provider to BCS, the transfer and onboarding process will be managed by our team free of charge!

What’s more, as part of the PICA Group family, enjoy access to additional services and resources:

Enjoy energy savings through our CommunityUtilities program
Access more than 2,500 tried and tested contractors through CommunitySelect
A quality insurance provider in the market. Protect your common property with this comprehensive cover CommunitySure
Protect your property against claims for injury, incident or hazards with Community Health and Safety
Easy to read and understand Community Living guides and a comprehensive article library on topics such as legislation, defects, committee management, by-laws and much more
Participate in supporting sustainability initiatives through our CommunityGreen program
Have peace of mind knowing your funds are safe in the hands of a credible and financially stable market leader.

We focus on local owners corporation expertise from our team who cares because they live and work in your local community. Also, you can enjoy the added peace of mind knowing they are backed by a strong network of support services to ensure no matter what your committee or owners corporation requirements are… we can help.

So if you’re looking to make the change to a different owners corporation provider, we’d welcome a chance to discuss your options with you. To find out more, simply fill out the form on this page and one of our owners corporation professionals will contact you.