Strata management

Strata management

Benefit from the expertise of award-winning strata managers and support staff

From the very first strata management scheme that was set up in Australia, to 70 years later, we have created an industry leading team of experts across property types who have the knowledge and experience to ensure  your property is managed with care, attention and a focus on protecting and maintaining its value.

Highly experienced strata managers icon
Highly experienced strata managers

Best practice management techniques icon
Best practice management techniques

Tailored management services icon
Tailored management services

Specialists in all property types icon
Specialists in all property types

How our strata management services work

As your strata management provider, we help you take care of your strata property. We assist you with the prompt address of maintenance issues, offer visibility across finances, support you in protecting your property with insurance and give reassurance that your property is being managed according to regulations and by-laws.

Our strata management services focus on six key areas including:

Strata administration

We provide administrative expertise regardless of your property type. We provide administrative expertise across numerous property types from small apartment complexes to large 100-lot properties, as well as large BMCs.

Financial management

We manage the collection, accounting and expenditure of funds with transparency and diligent reporting

Maintenance coordination

We support owners to ensure buildings and common areas are well maintained, including maintenance planning, cost efficiencies and contractor coordination

Advisory services

We provide guidance and resources in such areas as legislation, defects, building sustainability and utility cost savings to managing committee relationships

By-laws and rules

We support you in the creation of by-laws or building rules by drafting, registering and consolidating them with the relevant state government body.

Building compliance

We can arrange for full-service building compliance audits to support you in meeting your legal duty of care.

What’s included

When you choose PICA Group to manage your strata property, you have access to an extensive range of additional services:

CommunityHub logo

Online platform

CommunityHub – With CommunityHub there is no more waiting for office hours or returned phone calls to get information. You can access it all right now. From downloading agendas and minutes for your meetings to viewing your by-laws and levy balance, and making levy payments on the go, it’s all at your fingertips.

Community Health and Safety

Health and safety guidance

Community Health & Safety – We help you manage the day-to-day risks associated with the health and safety of people entering your strata property and report injuries, incidents, and hazards on your common property to fulfill your duty of care.


Service provider network

CommunitySelect – Based on customer feedback and hands-on experience We have built a large database of verified and compliant contractors ready to assist with you repairs and maintenance works.


Strata insurance

CommunitySure – A quality insurance provider in the market. Protect your common property with this comprehensive cover. Available exclusively via select brokers (BCB, BAC, Honan, and Whitbread) to properties managed by PICA Group and backed by QBE and CHU, one of Australia’s largest strata insurers.


Utility assessment

CommunityUtilities – Have you reviewed your strata properties energy provider recently? Reach out to our CommunityUtilities team to see if they can provide you with savings (This service is only available in NSW).

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Further privileges

PICA Group privilege – Access a range of competitive discounts and exclusive deals for PICA Group customers on a variety of products and services, including by-law and building rule drafting and insurance cover.

What our customers say


A pleasure to work with. Returned emails quickly and followed up . Very impressed
My experience with NSW strata, my strata manager Louisa specifically, has been outstanding. Louisa is knowledgable, a clear communicator, and very reliable. She’s approachable, informative, and efficient, always responding promptly to any correspondence. Her commitment to her job is evident in all interactions I’ve had with her. With Louisa as my strata manager I’ve felt well-informed, supported, and reassured. It’s been a pleasure to have her manage our strata plan, and I can’t commend her professionalism and efficiency enough. Recently she’s informed our plan that she will no longer be managing us. I’m sad to see her go, and wish her all the best for the future. Thank you Louisa! Please know that your efforts are much appreciated. Best of luck x
As the committee representative for a 24 unit complex I am in contact with Belinda Faith on a regular basis. Belinda has been our strata manager since October 2022 having been appointed following the retirement of our previous manager of many years. Belinda had large shoes to fill and has done so admirably.Belinda’s professionalism, communication skills, prompt acknowledgement and response to email requests, together with her sound knowledge of strata law has greatly assisted our committee. In my opinion any strata complex fortunate enough to secure Belinda as their strata manager will indeed be well served.
This is our first time owning a place. We are not familiar with the process of applying for renovation approval and Sophia has been patience with us and taken her efforts to guide us through the process. I do wish we could communicate via phone earlier instead of exchanging emails. Thank you Sophia. I also like to thank the support team with Pica Group. They also have contribute a lot.
I had wonderful experience. I am very happy with the services Belinda Faith provided. Thank you.
GK Strata Management team responsive to requests & enquiries. Very helpful to committee.
Great communication, quick and precise and a pleasure to work with. Would recommend if you are thinking of changing to a new strata management team. Stuart rocks.
GK Strata Management has been managing our strata plan for a number of years, and during that time, various committees have been more than happy with the partnership as demonstrated by our continuing business relationship. Since I have been on the committee, we have had two strata managers, and the most recent is Nick Campbell. I personally have had many business dealings with Nick and have found him to be very professional in his approach and knowledgeable in strata matters. I have no hesitation in recommending the GK Strata Management team to other strata committees.
I have always found GK Strata to attend to any difficult as soon as they can - you need to give them all the information to assist them
Dynamic Property Services (Dynamic) are a true standout in the Strata Management marketplace. I have worked with many such organisations over the last 30+ years and no-one meets the quality of service, deep Strata knowledge and insights like Dynamic. The other important aspect of this relationship is that you are dealing with likeable people whose advice is what you need to hear (and never what you would like to hear). A principle's based organisation that has made a real difference to our strata plan at affordable price.
I'm very pleased with our strata company and in particular our manager Daniel.His professionalism, responsiveness, and attention to detail have significantly improved our building's maintenance.Of course it is to be said a manager can only do so much. Owners need to be reponsive and part of the management process of the complex itself and not only rely on a 3rd party company.Highly recommend Daniel and GK stara for anyone seeking efficient and friendly strata management!
GK Strata Management are friendly, helpful, very efficient and effective Strata managers for our building.
Christina Ozekin from NSW Strata is an impressive Strata Manager. She is up to date with all the latest Strata Laws, very well trained, and follows through on anything asked. She is a good listener and willing to be of assistance. She takes pride in her work, and entrusting our Strata scheme to her company gives us confidence our investment is being well managed.
I've interacted with NSW Strata Management both on and off our Committee for the last 11 years. In particular, over the last several years, agent Liam Wilson has been responsible for our scheme and my feedback is based upon my experience with him. Liam is a knowledgable, calm and considered agent who is responsive and easy to engage with. He pays careful attention to rules-based administration and I commend him for his professionalism.
We are very happy with NSW Strata and Susan Paterson is the Best.
Rachel has been amazing to deal with during a diffcult situation, always updating and providing efficient responses and outcomes. I appreciate your help, I highly recommend Rachel.
All Strata Services has been very easy to deal with across all levels of business and its a pleasure to work along side them week in week out!Thankyou to all the great staff there, keep it up!!! 👍
All Strata Services is a great company to associate with, as a contractor that works for them they are incredibly succinct and reliable to work in tandem with
We have used Mason & Brophy as strata managers of our block for over a decade. Alison Ritchie is a joy to work with: she has incredible attention to detail, runs down loose ends, adds value through her close industry ties, and no job is too big or small for her to take care of. Strata managers don't often get thanks for the tough job they have, but we are very grateful for Alison's responsiveness and professionalism and highly recommend Mason & Brophy's services.
All Strata Services, in particular our manager Melissa Bailey, has been great to deal with. Reliable with all communication and have confidence that all requests will be actioned in a timely manner. Melissa knows how to do her job and she is a pleasure to deal with. I would highly recommend their services.
Fast efficient service with a smile
We have used NSW Strata Management service since 2011. In terms of quality of service over the years, it varied depending on who the strata manager was during that tenure period. Overall, I would like to give it a rating of "Good, but there are ways to improve".
We have good dealings with Jillian at Mason & Brophy as our strata manager
Liam is amazing to work with as my strata manger works all day and even still receive and replys to emails after hours , helps wherever he can
Neill is very professional and great to deal with. I would highly recommend his services to anyone.
I would have to say Joanne Counter is the best strata manager that I have ever dealt with. She is knowledgeable, super efficient, always contactable and just gets the job done.
Great service! Saves us loads of money, considering we are a low maintenance and low cost building. Thanks Elaine and the team!
AMPS Plumbing have been a plumbing contractor for All Strata for over 20 years.All Strata services have always maintained a very high standard of work and there understanding of the Strata Industry is second to none!They have the highest expectations of their contractors, ensuring that all work is completed neatly and in a tradesman like manner.Our long term working relationship continues strongly to this day and AMPS wishes this relationship to continue for many years to come.Tony Ianson
We have been using All Strata Services for many years now over several properties. They respond timely to our strata needs and communicate well.
The strata committee here in Wyong have been delighted to have All Strata represent us. Daniel, our manager, has been so helpful in guiding us through some difficult 'episodes' recently experienced. Many thanks to him and his organisation.
My dealings with All Strata Services has been efficient and seamless throughout the past years.Quick to respond and with any action required.
Melissa Bailey has been with our strata for a few years now. She has been extremely efficient and diligent. We have had every question and request answered or actioned swiftly. Melissa provides us with the legal information we need to ensure as a small committee of 13 units, we get it right and are up to date. We cannot speak highly enough of Melissa. We strongly recommend their services.
Stefcon Building Services has worked as contractor with Liam Wilson and various managers at NSW Strata Management for a number of years. The team are great to deal with, strive to understand their clients' needs, knowledgeable and professional. We highly recommend NSW Strata Management.
We have had a few issues with Strata over the years as no doubtmany other have, but usually we have them rectified in a timely manner, Our Strata manager Daniel has always been obliging
The All Strata Services team under the leadership of our Strata Manager Justin Waterson have bought a level of professional management support, structured and effective reporting, and governance assurance that has allowed our Owners Corporation to function effectively and efficiently, despite a number of challenges between owners. Responsive and supportive, thank you.
Christina has been the go to person for our strata for around 15 years through NSW Strata Management in Bella Vista. Christina has always looked after the interests of the committee and property with a great deal of professionalism, run our general meetings in a business like manner all with excellent knowledge of how a strata is run. I would recommend NSW Strata Management and highly recommend Christina to be the manager of your property.
I have owned a townhouse for over 14 years and been on the Executive Committee for the majority of this time. One of the things I enjoy about my role is the relationship I've developed with our Strata Manager, Justin Waterson. Justin is approachable and enquiries are generally resolved in a timely manner. He has always guided on advice required regarding repairs and conducts the annual meetings accordingly.
All Strata have been great in helping to manage our property. After navigating a rough patch through the Covid years, All Strata have worked very hard to provide the right level of attention across our property and prompt and open in their communications. They listened to us. Being on the committee I Liaise frequently with Justin, and he is a great, experienced Strata Manager, focused on communicating in a timely and effective way, ensures quotes and work orders are issued promptly and provides advice (based on laws & regulations) to the committee to help in the decision making. Demonstrate that they do have the best interest of the property and residents.
Liam Wilson is one of the best Strata Managers I have worked with in my 30 years of being Secretary on a couple of Owner Corporation Committees.Liam has his finger on the pulse, has expert advice and carries out instructions as requested. He is calm and respectful and a fountain of knowledge.We have recently sold the property Liam managed and can recommend him to anyone in need of a solid performer. I wish him well in the future.
Liam Wilson is a stand-out person to deal with, in any context, let alone the sometimes fraught circumstances of strata. A very level-headed, smart and calm professional who provides informed and meaningful advice. Guides and progresses matters extremely well, particularly complex ones with conflicting interests. A very knowledgeable and quick-witted man, and kind. Extremely lucky to have this very capable, pragmatic man looking after our strata. Thank you Liam!
Daniel Weingaertner has been most helpful in keeping our block of 19 units in good shape. He is always willing to help with all problems and always gives good advice.
After a poor experience with a Strata Manager appointed by the Developer of a newly built strata complex we appointed All Strata Services.Melissa Bailey is our strata manager and is very helpful and proactive on all issues related to our Strata. Melissa has visited our Strata Complex to get an understanding of the buildings.I have no issue in recommending All Strata Services to manage other Strata's.
Always willing to offer assistance to any problem.Very professional to deal with.
We are a builder who works very closely with All Strata to execute on time quality repairs and maintenance for All Strata's clients. All Strata's team are easy get a hold of and are always succeeding in giving us the builder the correct information to ensure we can keep all parties happy. We love working with All Strata and appreciate there professional approach. We look forward in continuing our relationships with each Property ManagerJohn PerosPeros Built Pty Ltd
After a terrible experience with a previous strata manager, we engaged with All Strata Services and the experience has been great from initial engagement, through to transfer of the SP, allocation of Melissa Bailey and her overall management of the strata plan is extremely impressive. I would highly recommend All Strata Services to anyone looking for a component, diligent and high performing strata manager.
All Strata Services, in particular our manager Melissa Bailey, have been instrumental in the smooth running of our Strata service. They are prompt and reliable with every request and action. Melissa's smart, sensible and friendly approach to every detail elevates the professionalism of the service provided. I would highly recommend their services.
Neill Williams All Strata Services manager is an excellent professional and generally nice bloke.Always he goes that bit extra to help problem solve with issues at our complex.His support, efficiency and friendly manner are appreciated by committee.
John Virtue is our point of contact for Mason and Brophy. I appreciate his honesty and any communication we may need is acted on immediately and thoroughly.
Kylie Hocknell has been our Strata Manager since 2017 and we really appreciate all the support she provides. When she was seconded to PICA for a period in 2020 to work on a special project, we really missed her and were so glad when the project finished and she came back to us.I'm on the committee at our apartment block in Collaroy which comprises of 34 apartments over 5 levels, plus 2 commercial units. Due to the nature and complexity of our building, I've had numerous dealings over the years with Kylie.I'm of the view that too many people take strata work for granted, nor do they really understand what's involved in the role of a Strata Manager. Kylie's role would be very challenging, she manages a large portfolio of properties, deals with numerous emails and issues on a daily basis and also a number of personalities.I can't speak highly enough regarding Kylie. We've had some very complex issues since I've been on the committee. Kylie managed these with such ease and has steered our ship through some very rough seas. We had to replace the building roof so this required expertise in not only managing the process from beginning to end, but also diplomacy and sensitivity towards owners when arranging a special levy to fund the works.Kylie didn't miss a beat through this long process, arranging finance, sourcing a reliable contractor who specialises in this type of work and scheduling a special meeting with owners, to seek approval for the strata loan. In parallel to this roof project, Kylie also had to deal with a delicate issue regarding one of our residents and some legal issues. I had only recently joined the committee when all of this came about. I started to think, what on earth was I doing on the committee and what was I thinking! After a few meetings with Kylie, I felt immediately at ease and extremely confident with her at the helm.I have fairly high expectations but Kylie exceeds them by far. She is a professional lady, extremely detailed, very organised and very responsive which makes us a more productive committee. Kylie also possesses good communication skills, is across the Fair Trading Legislation and has a great knowledge of by-laws.We are a very active committee, always follow up on complaints or concerns from residents and enforce our by-laws. The best way to resolve issues and achieve the best results, is to work as a team. A Strata Committee and Strata Manager need to work together as a team, respect and understand everyone's point of view and agree on the desired outcome.We certainly hope Kylie remains our Strata Manager for many years to come.
It is refreshing to have Valia as our strata manager, who is efficient, professional, experienced, dependable, knowledgeable and straightforward
Great service and quick response from the Strata Manager to solve any problems with the building.
Really efficient, professional service. Dealing with strata is the main part of my work so the prompt service makes that easy. Thank you!
Hi Belinda Faith our strata is always easy to contact,i would like to many thanks Wayne mctegg
I have found Mathew Franic to be very reliable. He has been forthright and pragmatic while showing a friendly attitude at the same time. It has been a very pleasant experience over the many years of his management.John Elmes
I have found Liam Wilson is prompt, approachable, and professional
Sophia Lentros was easy to communicate with and very responsive to emails and calls. She sorted out the issues in our building quickly and professionally. I would recommend her as a reliable and proactive strata manager.
Strata can be a thankless job and difficult, thanks Sophia for being so responsive with great stable advice for the benefit of all owenrs in out block
If I could give more than 5 stars I would! Yatin is knowledgeable, replies quickly to any queries I have and keeps me well informed. Thanks Yatin for managing our block with such professionalism.
We've been using NSW Strata Management for our complex for many years now, and we've always appreciated the service we receive from different Strata Managers. In particular, recently we had the pleasure working with Jessica Oh who has been incredibly supportive and competently handled our issues, queries and concerns. Her attention to details, knowledge and understanding always amaze me and I can’t thank her enough for all support we were offered in such a short time.Thank you Jess and I would not hesitate in recommending her and her team to anyone in future.
We made the decision to transition to Mason and Brophy following our interview with Lisa Simonetti, who instilled in us the confidence and reassurance we sought in a Strata Manager. Initially, I harbored concerns that Lisa's presentation might have been overly persuasive, seeming almost too good to be true. However, she unequivocally dispelled any doubts I had.Throughout my years as a property owner, I've seldom encountered a Strata Manager who consistently exemplifies such professionalism, responsiveness, and adept guidance in navigating Strata and Owners' Corporation affairs. Lisa's performance has not only met but surpassed my expectations.Her approach mirrors that of a seasoned business owner, significantly enhancing the reputation of Mason and Brophy.Lisa Simonetti's contributions are invaluable, and her dedication merits commendation and recognition within Mason and Brophy for the exemplary work she consistently delivers.
I need more stars for Mathew Franic. Seriously, couldn't be better - gets things done at the speed of light and I NEVER have to followup. And he knows his stuff. 22 STARS.
Elaine Beach and Cynthia Wong are very professional, courteous and knowledgeable strata managers. I have been an owner working with them for 5 years and they are always responsive and give thorough and excellent strata laws advice and manage our AGMs extremely well in an efficient manner. I would recommend BCS and Elaine and Cynthia to anyone seeking a Strata Manager. Thanks Allison
Been working with NSW strata for almost 2 years as a contractor . Very easy strata to deal with . Working with strata managers like Christina , Joanne , Liam and Belinda the process and communication is always on par. Will continue to do future works with NSW strata
Christina, our strata manager, has consistently demonstrated exceptional professionalism and efficiency in handling our strata affairs. Her proactive approach and attention to detail have greatly contributed to the smooth management of our property. We appreciate her dedication and highly recommend her services.RegardsGopal
I have been working with Christina, Ashreah and Yatin from New South Wales Strata Management for some time now and can proudly say that this company demonstrates exceptional professionalism and efficiency, ensuring that contractors are well-equipped with all the necessary information to perform their tasks swiftly and proficiently. I would readily endorse NSW Strata to any scheme in search of a dependable and expert strata management company.
Congratulated the Strata management for the wonderful job he is doing and the commitment he is having to resolve all problems with promptitude, thank you
Christina is professional, empathetic, responsive and proactive, always stay on top of things and supportive of the operations of the Executive Committee, an absolute pleasure to work with. Thank you, Christina!
Neill Williams has provided highly competent and professional strata management services for our strata plan for over 20 years. We have appreciated his measured and astute advice on all matters pertaining to our strata plan and look forward to his continued management of our strata plan.
We have been a contractor for NSW Strata for many years, all the strata managers are so professional and experienced. We highly recommend this team of efficient and focused managers, well done team !
Working with Marlena is such a breath of fresh air! Her dedication to her clients shows across every interaction and I know our building is in the very best of hands under her management.
Jana is very responsive and helpful 🙂
Jana at Mason and Brophy has been really great to deal with. Very responsive with requests and quotes. Very happy with the service.
We've been very fortunate to have a professional, respectful strata managing agent in Jana from Mason & Brophy help us at our property. She responds to concerns diligently and works proactively with the committee to ensure the best result for owners.
Christina Ozekin from NSW Strata Management has been managing our boutique block of units for the last 16months.Christina is a pleasure to deal with. She is always very prompt and responsive to our queries and acts very swiftly. She is very knowledgeable when terms on strata rules and regulations.Very positive experience working with Christina.
Christina at NSW Strata is amazing, prompt, professional and lovely to work with. Thank you for everything you do for us!
We are waterproofers, remedial builders and project managers and we trade as Art of Construction Australia P/L . We provide condition reports and diagnose and repair leaking buildings.We carry out small repair jobs and specialist building repairs.For over 10 years we have worked with the repairs department at GK Strata and we value our working relationship. We find the team to be experienced and knowledgeable and we trust them.Together we have successfully diagnosed and repaired leaks on well over 500 projects on buildings of up to 100 years old.
Following our Strata Manager sudden departure on January 25th, 2024, Marie Gomez was appointed as our Relief Strata Manager until a permanent replacement was assigned. During her short tenure in this role, Marie dealt with all our outstanding issues effectively and quickly. As the Liaison person for our Committee, I was very happy with her attitude and responsiveness. I am sorry to see her go and wish her well in her future endeavors.
as the liaison person for our strata, any time that I have had to contact Sachin Sharma either for work to be requested or any financial requestshe has promptly provided the information.Our car parking problems have been solved thanks to SachinI can highly recommend him and those of us that have his expertise and guidance are very lucky
Lesley Crawford from Mason & Brophy has been managing our unit block for a number of years. Her professionalism is demonstrated by her responsiveness to requests, excellent communication skills with all stakeholders and ability to get the best job done. She is a pleasure to have working for us and I would strongly recommend her to any prospective strata committee.
Overall, they give excellent value for money service
I’ve had this company for at a couple years, they’ve been great, and I would trust him complicity and would recommend them to anybody
Mason and Brophy have been our Strata Management for many years.Over the last 3 years Jillian Hull has managed our Unit Block. We find Jillian to be efficient, practical,direct and productive she knows how to allocate her time to accomplish tasks correctly.Explicit information is always or Stated from Jillian.Dianne & SusanStrata Committee
Lovely to work with Warwick on our body corporate committee. He is always readily contactable and prompt at dealing with our issues. He is very knowledgeable and efficient.
Louisa Stocovaz a very professional person who gives out excellence service nothing is a problem and is also very prompt will all the follow ups.
Elaine Beach, at BCS Sydney, has been our valued strata manager for over 10 years. She and her assistants are always extremely professional and efficient. Elaine is quick to respond to our owner’s corporation queries and requests, and all coordination with contractors and service providers is handled in a prompt, informed and expeditious manner. Her friendly personality and knowledgeable experience make her a pleasure to work with – it’s definitely a 5/5-star review from us. (Body Corporate office holder)
This is a review of Fady abdel-ahad and not NSW strata management as a whole. Fady has personally provided excellent customer service to me since his taking over the management of the apartment block that contains my apartment.Fady has shown professionalism, commitment, patience with me, and prompt responses when needed. He has never let me down.Fady has communicated clearly and succinctly at all times. He has very effectively chaired meetings that I have been involved in.
Christina was great, she answered emails promptly and organised someone to come out in no time. Thank you for all your help.
Great service from Eizabeth - she is a delight to work with and very diligent when it comes to difficult and complex issues
Sophia has been unfailingly diligent and effective through some complex, protracted issues we've had, over several years. Just as importantly, she's always pleasant to deal with, in what must be thankless work at times. Thankyou, Sophia!
Mat Franic is our strata manager at NSW Strata Management.He is a brilliant manager, easy to deal with, always freindly and always pro active in assisting us to manage out complexes finance and ongoing maintenance.Thank you Mat, your efforts are greatly appreciated.
Mathew Franic is hands down the best Strata Manager we have ever had.
So impressed with the courtesy and professionalism of this company….we definitely struck ‘lucky’ when they were recommended to us.
The Strata Committee of our building could not be happier with the services provided by Dynamic Property.Our Strata Manager Ben is efficient, friendly and so good at managing a disparate group of people.
Highly professional and always putting their clients first, for the best strata management outcomes
High praise for our Strata Manager, Fady Abdel-Ahad whose patience, quick responses and attention to detail have been invaluable to our Strata Committe. Fady runs a very clear and concise General Meeting! He has been instrumental in helping us to facilitate major works to our building.
I have had a positive experience with Sylvia Bulovic as our strata manager. She is very responsive and looks for solutions to address problems in our building. Would recommend!
Great service and excellence is what your building can expect with Keith. Keith takes the stress out of strata management with proactive initiatives that streamline every process. As a contractor, we enjoy every project that we work on with Keith due to his expertise and efficiency.
I highly recommend Fady Abdel-Ahad from NSW Strata for impeccable service to our strata plan. The quality and excellence of service we receive is gold standard. Timely, friendly and considerate which is a rare trait these days. Thank you Fady and NSW Strata and looking forward to retaining a relationship on these merits.
Our Strata Manager Chloe is attentive and efficient and works diligently to address issues at our block of 27 units as and when they arise.
Response promptly and the best strata amongst all my properties.
Mathew Franic from NSW Strata Management has been our strata manager for a number of years now. We are very happy with the professional service Mathew always provides, is willing to assist wherever he can and is always cheerful. I would not hesitate in recommending him to anyone in the future.
Dealing with my Strata manager/management was professional and they understood my concerns.Always available to answer any questions.I am willing to state the name of my strata manager but i won't for privacy.
We've been using NSW Strata Management for our apartment block for many years now, and we've always appreciated the service we receive from our Strata Managing Agent, Christina who has competently handled our many queries and questions.
Christina Ozekin, our Strata Managing Agent has been outstanding in her professionalism. We have found her to be extremely efficient an extremely helpful. She is also very friendly and approachable, and easy to deal with.Peter & Lyn Panich.
I have been totally impressed with Liam Wilson's outstanding service, attention to detail and promptness!!! As an owner of a unit in a block that Liam manages I have been amazed with Liam's attentiveness, often responding to my emails late at night. I am also a real estate agent with 30 years experience and have had dealings with a plethora of real estate agents and I can't recall any of these being in the professional calibre of Liam Wilson. I have absolutely no doubt that an exemplary professional future awaits for Liam Wilson!!!
Our new assigned strata manager is Sean O'Dea. I have dealt with so many strata managers in my entire life and I find Sean is by far the best out of all the strata managers I dealt with in the past..
Very quick and responsive
BCS Sydney is professional and easy to deal with.
I have been working close with Kelly Steele over the last year. Kelly had taken over our SP due to the previous manager on maternity leave. Kelly has been prompt and efficient. She is vivacious and always friendly and prepared to assist in our needs in a professional and timely manner.Kelly is easy to talk to and she is very knowledgeable. As we building managers are always faced with difficult decisions it is imperative to have someone like Kelly with her knowledge, friendliness, loyalty and experience.I would like to hope that we retain her as our Strata Manager for SP 70703.Regards Kath
Susan from NSW Strata for SP54926 has been very active and strongly follows up to ensure we follow Rules and current guidelines. Always prepared to assist chatting by phone or email to assist the local Strata Committee and arrange quotes and work orders . Cheers Dennis
I just wanted to thank Elaine Beach from BCS for her diligence and attention to detail for our Strata Management .I don't know what we would do without BCS and Elaine.The AGM was well run and on time.Such a professional organisation.Lindy Hunt
Warwick LAI has been my Strata Manager for over 10 years. He has always taken pride in his work and takes the time to explain the complex details involved in managing strata schemes. He is generous with his time and knowledge to answer questions and help ease concerns.
Joanne Counter is our Strata Manager from NSW Strata and with whom we have been working with for a few years now.Joanne is a knowledgeable and experienced professional who continues to provide great support and assistance to our Strata Committee across the various functions, from information for decision making, including legal advice, issue resolution, through to arranging quotes and work orders.Joanne is friendly and approachable, and responds quickly to any questions we may have, as well as keeps us well informed.Thank you, Joanne, for your support and assistance when it comes to maintaining our property for the good of all owners.Written on behalf of our Strata Committee
Sophia is approachable & keen to assist in everyway. She is very knowledgeable on all aspects of Strata living.
Sophia Lentros is our Strata Manager for our unit block and is always responsive in a timely and efficient manner, courteous and follows through on queries. She is always happy to answer queries and approachable.
I have been on the committee of a small strata title on the Central Coast for seven years and have primarily dealt with Tiffany Grayson over that period. She and the team have always been highly efficient and prompt in dealing with any enquiries and/or maintenance issues and in organising and managing our AGMs. Tiffany has been friendly and easy to communicate with and I have no hesitation in recommending All Strata for strata management.
Warwick Lai of NSW Strata has been our strata manager for many years. Warwick is very approachable and always follows up on phone calls. Warwick also acts promptly when any urgent matters arise at our complex. Chris Pridmore
Good team, prompt attention to requests and helpful.
I am currently the secretary of the strata block where I live. We have been with Somerville Strata Management for in excess of 20 years. Throughout that period and up to the present time we have always been more than satisfied with the timely, and high level of quality advice, assistance and service delivery that Somerville has always provided.Our unit block is approaching an age where a number of issues need to be addressed, and I have been extremely impressed with the speed, efficiency and level of cooperation provided us by our Strata Manager, Sophia Lentros, as we deal with each of those challenging issues. Thank you Sophia. (I seem to be saying that a lot lately).
Warwick Lai has been our Strata Manager at NSW Strata Management for many years. Over that time we have dealt with many simple and complicated issues.I consider him one of the best. He is knowledgeable, hard working, helpful and responds to our needs quickly.I appreciate that he is willing to talk on the phone to solve a simple issue rather than creating a back and forth email trail wasting time.Over time we have developed a good and respectful working relationship.
Being the treasurer of a building of 100 units I had assumed it would be an all consuming job. However our building is lucky enough to have David Cheney from Body Corporate Services (BCS) Sydney as our unsung hero who is the iron fist in a velvet glove whenever things get complicated. He adds some serious technical knowledge to our executive team and allows us to make decisions safe in the knowledge that we are following the correct procedure and looking after our building.David’s technical understanding of strata requirements is extraordinary as the legislation changes continually he updates us and keeps us abreast of all developments.David Cheney is the tour guide of our journey around the strata unit world. He knows it all but let’s us discover for ourselves until a gentle guiding hand brings us back on track. The voice of sanity will gently cut into a conversation that has gone down a rabbit hole at our committee meetings as he has so many years of experience and has seen it it all.David doesn’t have 1 year of experience repeated 30 times , he has 30 solid years of experience. He takes the stress out of being treasurer and runs the test budget past me. Each line of expenses confirms he understands the building totally and has bothered to spend the time to listen.Last year our P/L was $15,000 surplus during a complicated year of repairs. That’s impressive. This years budget he mainly constructed by himself, once I had checked it was very logical and made total sense. Without David and BCS Sydney we would be all over the place.The monthly fee we pay seems small relative to the work and effort they put in and our building is generally considered to be one of the best run owners corporations in the suburb. I’m a buyers agent so I know as I’m involved with various buildings strata in the area on a daily basis.We got lucky meeting BCS Sydney and David and our building is better for it.
Needed some help with levies, rang and spoke to Jordan, she was very helpful and spent 10 minutes finding everything I needed. Great job Jordan, a very big thank you.
We had our AGM last night and Joanne Counter chaired the meeting. So Impressed. Great oversight, advice and very thorough. Friendly and helpful. Good savings in work done.
Susan Paterson our Strata Manager is very professional and thorough in her duties
Mathew has always been fantastic to deal with and responding to queries speedily and carrying out rectification works where possible at lightning speed!! He is well and truly an asset to the team
Sophia has excellent property management skills and very approachable. She was prompt in answering queries and dealing with issues regarding other occupants.
We've worked with Craig Swan and BCS for a number of years. We're extremely satisfied with their professionalism and will continue to work with them in the future.
We’ve had the worst & best experiences with BCS but for at least the last decade things have been professional, tidy & smooth. Our complex has had more than it’s fair share of problems & BCS SMs & Assistants have generally gone above & beyond to resolve with the kind of level headed tenacity required for the modern day wonders of Strata. I would recommend.
Kind, personable and knowledgeable strata managers who make it easy for an OC to stay on top of their obligations, are happy to help whenever they're asked and do a good job patiently explaining what things mean to people of varying levels of understanding. My gripe is the occasional difficulty in contacting managers over the phone because of the amount of training they're in, though that's arguably a good problem to have if it results in managers with improved skillsets.
Our Strata Manager Ms Lisa Lin has been exemplary in her care of our Body Corporate activities for our building of 5 Units.She is proactive, efficient, knowledgeable and offers excellent guidance. Most impressed with her personal andprofessional care.
Dynamic have been incredibly organised, efficient and supportive which has helped me as a Building Manager.
We have recently engaged BCS Strata and I have found our strata manager, Frank very responsive and has a good understanding of strata issues. I am happy we have changed over strata companies.
Our strata manager is Jordan Biddle. He is a very engaged and active manager, diligent, professional and very responsive. He helps drive outcomes for the committee and owners is very knowledgeable of thr latest strata legislation. We are lucky to have him as our manager. Would highly recommend.
Jordan Biddle our Strata Plan manager provides an excellent service, attends to matters promptly and efficiently and is readily available to help when needed.
Ashley was very quick and is a good manager
On behalf of our Strata OC, we would like to praise our Strata Manager Elizabeth Higgins and thank her very much for her professionalism, knowledge, communication, care, expertise and support on all matters, big or small.Elizabeth is an excellent manager. It was a pleasure working with her. We wish her all the best in her new role at BCS.IrinaR - OC Treasurer, Matraville
Our Property Manager, Craig Swan is absolutely fantastic. Not only is he extremely knowledgeable on all things strata, but he is very efficient, responds within an appropriate amount of time and gets things done and goes that extra mile.He is an absolute gentleman and a pleasure to work with.I can't praise him enough.
I have dealt with several strata management companies for many decades, but Sophia Lentros is the best strata manager I have encountered so far.
The team here are a pleasure to work with and for.
Sophia Lentros is our managing agent and I can't speak highly enough of her. I am the secretary for our building and since Sophia has taken over our management, my job has become far easier. She is so knowledgable, very quick to respond and exceptionally professional, crossing her T's and dotting her i's. We were having issues with a renter than wasn't fixed until Sophia conducted a house call and spoke with the occupants in person, so if that's not above and beyond I'm not sure what is (and yes it fixed the problem!) It's very difficult to find people who are genuinely passionate and good at their jobs. Sophia is both!!
Beth is outstanding. Professional, responsive, respectful at all times to all owners and well-informed regarding strata matters.
BCS consistently prove to be a very professional organisation, supporting timely resolution to strata property management, maintenance and alteration issues which avoids contracted and expensive dispute settlement problems if not managed correctly or resolved early and fairly.BCS professional staff are well trained and experienced in the various acts, regulations, codes and requirements to help guide and resolve what can be very emotional issues in a professional manner. Their experienced management of our strata over many years added value to all our properties.Together with the support of their approved industry professionals and trades (when required) their stewardship of any Strata Scheme is highly recommended.
Very Professional in how to handle any issue in regards to strata Plans.
Fady is our Strata Manager at NSW Strata Management.Efficient, professional , always gets back to us quickly when we have issues.
Somerville Strata has been managing our building for approx. 17 years and Sophia Lentros wasappointed our Strata Manager about 2 years ago. As Treasurer of our strata committee, wecommunicate regularly.She is an exceptional Strata Manager!Sophia is very professional, responsive, organised, knowledgeable and pro-active on all issues.She is successfully managing and navigating us through some very difficult and complicated buildingissues that we are currently experiencing. Her resolve is to find solutions and recommendations tomake improvements to the building.I would highly recommend her as Strata Manager as she extremely proficient, diligent and dedicatedand provides the best advice and support whilst effectively resolving any issues which may arise.
We have been dealing with Sophia Lentros for the past 5yrs, there aren't many strata mangers in the industry left who are this attentive and professional despite their workloads. I would advise anyone looking for a skilled professional with a high level of experience to consider reaching out to Sophia.
Fady Abdel-Ahad is a fantastic strata manager. He has been managing my property for over 10 years as the strata manager and has been really helpful and knowledgable on all the strata matters. NSW Strata Management is a strata company I would like to highly recommend to any property which needs strata management.
Very happy with your professionalism and help at all times Richard
I have been doing work for GK Strata Management for 25 years and have found them to be very professional prompt, and reliable in all facets of strata business.Regards Garry Stokes
I Met Ryan Madden in June 2023, at an annual meeting at my property.I have always found him to be so helpful and knowledgeable.I would highly recommend Ryan as he has helped me with many aspects regarding my Townhouse.Ryan is such a Professional Strata managerAlso has a very kind nature and greets you with a smile 😊Thank you 🙏 Ryan.From all the owners at 6 Henley Ave,Terrigal.
Stephen Jordan and the entire BCS Sydney team have proven to be reliable, trustworthy and extremely diligent through their day to day operations.They are responsive and their level of communication is amazing.Highly recommend the entire BCS Sydney team to anyone looking for a strata management company.Regards,Michael.
Sophia L provided excellent service and went above and beyond to resolve an issue with a renovation application.
Sophia is a fantastic Strata Manager who is prompt, informative and helpful.
The strata manager is always helpful and accommodating and ensures all the legal requirements are met and they strive to maintain reasonable fees.
My experience with NSW Strata is a positive one. Our Strata Manager is Liam Wilson I have always found him to be very knowledgeable and helpful with any enquiries I may have. His attetion to detail is very good and he always follows through any queries you may have until they are solved. I have found him to be very polite and courteous at all times. He is a very good communicator that goes over and above with any requests you may have.
Over the +40 years I've owned my apartment I've dealt with many managing agents. In my opinion, by far the best is our current agent Maddie Bruzzano at Mason & Brophy. If you need or want something done, Maddie is the lady to go to. She is reliable, proactive and keeps in touch. She went above and beyond advising me the necessary steps to seek approval for recent renovations of my apartment. I hope Mason & Brophy realise what an asset Maddie is to them and to their clients.
Recent dealings and communications with our new Manager, Jessica Oh, have been both timely and professional. It has been a pleasure to work with Jessica on general strata matters and issues resulting in achieving positive outcomes.
Keith Hallet, from the Haymarket office is without a doubt, the most dedicated and professional Strata Manager our building has had for the past 27 years. Keith is always so knowledgable, always ready to offer a solution and always there when we need. It's really a comforting to know we have such a professional to manage the bulding's affairs. Great Stuff're a class act.
Amazing service always kind
Fady our strata manager is endeavoring to be at his best service to us. He is a active listener and responds promptly to our emails and requests therein.
I've been with All Strata Services for many years. I am extremely satisfied with their service and their staff. Hoping for a continued relationship for many years to come.
We feel very lucky to have our strata manager Sophia Lentros. She always responds to inquiries quickly, answers all our quetions clearly, and acts on requests swiftly. She is very understanding of owners' needs and circumstances as well. It is very reassuring to have such a proactive strata manager like Sophia.
I have owned a townhouse for over 20 years and been on the Executive Committee for the majority of this time. One of the things I enjoy about my role is the relationship I've developed with our Strata Manager, Neill Williams. I find Neill is always approachable and enquiries are generally resolved in a timely manner.
All the staff are attentive, polite and action requests very quickly. AGM's and management of our strata account is very efficient.
I have worked with All Strata Services for over twenty years as a consulting engineer specialising in building defects in Strata Buildings.I am always impressed by how the staff at All Strata Services listen to owners' requests for maintenance services, and promptly engage consultants to prepare remedial works strategies, and then arrange with qualified maintenance people to carry out the repairs.I work for other Strata Managers on the Central Coast, however I have found the staff at All Strata Services are more in tune with the owners' concerns, and have the best professional relationships with consultants and trades
All Strata Services provides a quality service, professional advice, timely responses and a willingness to solve problems with well-considered solutions. Easy communication and responsive to requests. Great work!
Justin is prompt, conscientious and fair to all contractors and owners. He has has very good knowledge of who has responsibility or not for repairs - and if he does not know he is quick to check. I have dealt with with the past five years. They have managed the complex I own in since 1990 - a third of a century.
I have provided plumbing services to All Strata Services for many years and have found the whole team pleasant, efficient and thorough in all aspects of building maintenance. Its been a pleasure to be involved with All Strata Services and we look forward to continuing to do so.Regards Simon and the team at Principal Plumbing P/L.
All Strata have been looking after my holiday unit in Terrigal for around 20 years (?). The other 5 owners would probably agree that Tiffany and her team are competent, patient (when the owners take a long time to make decisions!), and very pleasant to deal with. Having had a terrible manager prior to All Strata we really appreciate the great service. Thank you
Neill Williams has been our Strata Manager since its inception 20 years ago. Neill has a comprehensive knowledge of all Strata issues and explains them coherently in terms that make them understandable.He is easy to contact and acts expeditiously on all requests and follows them through efficiently and effectively.I have no qualms in providing Neill with a five star rating.
I have been involved with All Strata Services for around 5 years.During this time there have been a number of managers that I have dealt with.Each has dealt with any issues raised with them in a courteous. timely & professional manner.
Always get back to you in writing
Strata Manager Sophia Lentros replied to my emails quickly and concisely. Sophia aims to please her customer not only efficiently but also with kindness. Sophia is a real gem.
NSW Strata, as the Strata Managing Agent for our strata scheme, was represented by Belinda Faith, who was our direct strata manager.As Secretary and Chairman, I found Belinda extremely diligent, timely and courteous at all times.Unfortunate circumstances relating to a complicated building insurance claim forced Belinda to go well above what might have been accepted to ensure the claim process was successful and relatively painless.Belinda showed a very calm demeanour at all times and pursued a number of actions with professionalism and patience.I want to thank Belinda for working above and beyond for our small strata. I can highly recommend Belinda Faith as a skilled strata manager with excellent communication skills.
Excellent business to deal with
I have worked with Mel at All Strata now for the past three years. Her punctual replies, knowledgeable approach to matters relating to strata concerns, flexibility in dealing with arising challenges have all allowed us to develop a professional and productive working relationship. I value her work and highly recommend her skills and services.
I run a Strata Maintenance company on the Central Coast of NSW and All Strata Services is using us as one of their contractors on multiple types of strata schemes that vary in size. We offer them a variety of services.Working with dozens of different Strata Management offices throughout the regions we operate in NSW and ACT, All Strata Services stands out as a responsive, professional, and approachable strata management office.I find their staff to truly care about their schemes, they are knowledgeable and consistent with their approach.I have no hesitation in recommending them for your strata management needs.
I have been working with All Stra Services since 1994. Have been very happy with their services. I have been working with Neill Williams for many years now and have been extremely happy with his efficiency and follow through. He has a great knowledge of all aspects of Strata management. He is very approachable and friendly and I look forward to working with him in the future.
We have been using Allstrata now for over 8 years. Neill our property manager is professional with a sense of humour. Would recommend them to others.
Working with the Team @ All Strata Services is easy with their efficient communication & attention to detail.
Cannot recommend Body Corporate Services Sydney enough, which is why i give them a 5 star review. Krysten from their office in particular was a delight to speak with, very friendly and super responsive. Being a property owner in the past strata management services can be hard to deal with however, they go above and beyond to assist their clients.
Amazing service! When we were having water proofing issues in our rental apartment, Krysten was straight onto it. Communication was professional and efficient. The job was quickly approved and we were able to continue using our bathroom in no time!
Our Strata Manager, Isabel, has been fantastic at keeping us on top of things and actioning requests/ queries from owners. She is always helpful, professional and easy to deal with and get it done every single time.
Very speedy service obtaining a s184 levies certificate
Peter Stenz manages the body corporate of my Strata units @ Marayong Plaza and has done so for some years.I am very happy with the service and professionalism he has provided me.
Our strata manager, Sophia Lentros was amazing to work with. She is a great communicator. Sophia always responds to email and our request very promptly. We are very thankful for her assistance.
NSW Strata has always been professional and friendly whenever I have had to deal with them over the last 15 years.Peter Stenz is very knowledgeable and keen to offer you a solution to any issue you may have.It's always good to know that if you call NSW Strata the person on the other end of the phone is always polite and friendly and happy to help direct you to the person you're looking for.I can't recommend NSW Strata Managment enough.
This is to state that I have had a positive working experience with Peter Stenz over many years. Peter is a very effective Strata Manager who has a thorough knowledge of legislation and has proven able to guide our executive committee to resolve any issues that have arisen. His attentive and respectful manner has been appreciated in creatingthis positive working relationship.
Our Committee and Owners are quite happy with Mason & Brophy as our strata managers, because financial information is clear and readily available on the Portal. The Portal works well, it's easy to use.The response by email is generally prompt, not necessarily 24 hours, although good, except for during our strata manager's holiday or sick leave. She is a pleasure to deal with.Talking on the phone is costly.
Although a new owner and new to unit living , and despite the aingst regarding dealing with strata managers I am pleasantly surprised with the attention payed to my issues , I find Fady a pleasure to deal with and his prompt actions with my concerns are much appreciated.
I have been working with GK Strata for a few years and they are professional, efficient and helpful.
Jillian Hull from Mason and Brophy has been our Strata manager for several years now and she has proven to be exceptional. We are in the process of remediation of our building and Jillian has been a huge support sharing her wealth of knowledge and experience to guide us throughout this challenging process.She is extremely professional and has gone out of her way to assist us on numerous occasions.Thanks for all the hard work you do Jillian as it is much appreciated.
I deal with 5 different Strata Manager Companies and Joanne Counter from NSW Strata Management is by far the best and most experienced Strata Manager I have come across in the last 30 years. She is extremely knowledgeable and always provides guidance and support to the committee on decision making. Joanne is very efficient and always on top of things and a pleasure to deal with.
Ashreah Sharma has been an amazing Strata Manager. She is professional, knowledgeable in all areas and extremely quick to resolve every matter. Hands down we can say that Ashreah is the best Strata Manager we have ever come across. All work is done efficiently and professionally and no error is made. She goes out of her way to attend to matters and we truely are very appreciative of that. Since we have Ashreah as our manager, all things have been running smoothly and everyone seems to be happy and relaxed with this building. Ashreah has definitely made her mark. Thank you for all the work that you do Ashreah, we are very appreciative of it. We wouldn’t be here, where we are today, if it wasn’t for you.
As a representative on our Strata Committee I have worked with Peter Stenz for some years. I have always found Peter to be responsive and efficient in anything I have had to ask him, be it supplying information, advice, or carrying out some necessary action to make any restorative work be carried out smoothly and quickly within the Strata. Peter has always been helpful and cheerful to work with and has guided myself and others on our SC in the complexities of Strata Living.
I've worked with Joanne Counter and found her exceptionally professional and responsive. She navigates strata complexities with ease, making our committee's decision-making streamlined. Highly recommended for anyone seeking reliable strata management.
Peter Stenz is our strata manager. He is prompt and efficient and we never have to wait long for an answer. I have found him to be helpful and supportive in all his dealings with me. He is proactive and forthcoming with necessary documents, links and advice.It is reassuring to know we have such support for our strata. Thank you Peter.
Joanne Counter at NSW Strata Management is an absolute Rockstar Strata Manager. Her experience and knowledge has been invaluable to our committee. She's guided us through some pretty major repair events over the last few years, and her fierce efficiency has saved us time and money. NSW Strata are lucky to have her on their team.
Well well, professional and informative.Thank you lisa.
Without a doubt,the BEST strata management company in Sydney.A huge shout out to Christina Fiki who is one of the NICEST managers we’ve ever worked with.She provides a prompt solution for any problems that arise and most of she goes above and beyond for her clients as I personally deal with her clients on a weekly basis and they’ve always had something really nice to say about Christina and her team.FORGET THE REST & DEAL WITH THE BEST!I must say they go above and beyond for all their clients including their contractors.Highly recommended for all your stress free strata needs.Regards Phil HAustralian Tree Services Nsw🇦🇺
I love the efficient response to the problems we present to our strata manager Sachin Sharma. Since he started managing our building 6 years ago I only have good things to say about him. Respondes all emails within 24 hours. He has maintained professional approach to all our building problems and needs. I highly recommend to all units property owners
Sachin is very helpful to response our queries. He is friendly and communicative to get things done .He is a great strata manager to work with. He displays patience in understanding the problems.
Amazing service provided by John Oxenham. Professional, helpful, great communicator and made everything so easy. The team at GK Strata Management are excellent. They are very fast with their response.
My experience with our Strata Manager Ashreah Sharma has been excellent and I would highly recommend Ashreah to everyone. Ashreah is very helpful, knowledgeable and very thoughtful. I have always found Ashreah to be incredibly efficient and diligent and Ashreah is always providing first class service. I am always told how great Ashreah is from the rest of the residents in our building.She is a standout in the industry and is always a pleasure to deal with.
NSW Strata, and Sachin specifically has been a wonderful strata manager to our Executive Committee.
It is a great pleasure to work with Ashreah. She is responsive and takes ownership to manage our property.
I am happy with Ashreah our Strata Manager, she gets things done!
Our strata has recently moved to Somerville - part of the PICA group. It's early days and so far it's been a great experience with Sophia Lentros as our Strata Manager. Thank you Sophia
Sachin Sharma does an amazing job and has a great attitude.
Sachin is the best strata manager I’ve ever met – he responds to me within 30 mins all the time, which makes a big difference for us to deal with any urgent issues with our building. I wouldn’t hesitate to recommend him. Thank you!
When the Strata Committee opted to change Strata Managers, I was reluctantly out voted. But now after a number of years dealing with NSW Strata Management's Sachin Sharma, I am convinced that this was a great move. Sachin is extremely polite, considerate, responsive and efficient. He utilises his level of knowledge and experience to provide helpful education and guidance to the Committee. With Sachin by our side, the Committee is able to make cost effective and expedient decisions. I am extremely greatful for Sachin's service. Keep doing what you do so well Sachin.
I wanted to give some feedback on NSW Strata Management and the work done by our Strata Manager, Sachin Sharma.Sachin is always trying to make savings on quotes but still maintaining a very high level of quality, speedy replies to emails and especially when urgent work is needed to be undertaken, easy to reach and quick to return calls, really on top of all matters. We have been incredibly happy with Sachin and by extension the work by NSW strata management. I would highly recommend this management company to others.
Ashreah Sharma has been incredibly helpful. She goes above and beyond to attend to things quickly and professionally. Don't let a bad strata manager fob you off and waste your time and money. I highly recommend the services of Ashreah.
NSWSM found to be highly efficient giving excellent customer service with prompt attention to issues of importance as well asinformative detailed finance reporting. Sachin Sharma is our Strata Manager.19/08/23Sachin has top qualities as manager for our unit complex for many years & actually delivers customer satisfaction 👏 👌 responses . Highly efficient .Daryl ScholtzSecretary Strata Committee.
They are good and professional. Specially Mr Sachin , he's very professional. He's very customer focused and try to solve issues in timely manner.
Sylvia Bulovic has been professional and knowledgeable in managing our strata plan. She has efficiently chaired our AGM meetings and is responsive to any queries or questions the executive committee may have. Thank you for your great service!
Sachin’s service, as always, is highly commended. Having dealing with him for over a decade, he is indeed one of my most trusted strata managers serving several of my other properties I am involved with.
I have lived in strata properties for almost 50 years. I can honestly say that Sachin is the most approachable and reasonable manager I have dealt with. His response to communications is outstanding and his follow-up on problems, or other, cannot be faulted. And in every way he is a true gentleman! Strata living is easy with NSW Strata management and Sachin.
Very happy with Jillian’s depth of knowledge and good solid advice in the area of strata management. Extremely easy to deal with, communication is efficient and punctual. Highly recommended Jillian and her team at Mason and Brophy.
I've thoroughly enjoyed working with Warwick Lai at New South Wales Strata Management. He has always provided exemplary service to our committee. Warwick has a great aptitude for explaining complex issues in a concise and accessible manner, and is a punctual and honest problem solver. Thank you!
Ryan and his team ever since they took over our property this year has been absolutely fantatsic the correspondence and prompt email replies have been overly appreciated and they work very hard to deal with any issues that arise , full of knowledge overly helpful , I’m very glad we got a new strata manager as the previous one could not live up to Ryan and his teams expectations and how well they manage our strata property I couldn’t recommend Ryan and his team any more then this if you do choose all strata ask for Ryan and his team because they excel in every detail and issue that they faceThank you for being amazingFrom all your committee members
Excellent strata management firm 👍They upgraded the lifts beautifully. They do what they must, they are reasonable & do not charge exorbitant fees and do not make foolish decisions as seen from observation of some other strata firms, which I will stay quiet on that 🤐
All Strata Services give prompt and courteous service to our needs. They are very knowledgeable on regulations and keep us up to date. We can highly recommend their service.
Great service and attention to detail from Mason & Brophy as strata managers for our building. Jillian Hull is doing an excellent job as manager for us and is always highly responsive.
Mason and Brophy have been our strata management for many years now for our building in Manly. All our work with them has been excellent, from our first agent Julie, to our current managing agent Lisa. Lisa is very prompt, friendly and very knowledgeable. She understands how strata works and we have found her to be an excellent manager.
To whom it may concern!I have owned a unit at Monash Pde Dee Why for over 18 years. During that time Mason and Brophy have been the Managing Agents. I have always been on the Owner’s Corporation and more recently held the position as Chairperson.Our unit block is of an older style and, as such, has been in need of continual maintenance. This has included the replacement of the old wooden windows, the total roof being replaced and also replacing sections of the damaged concrete driveway: to name but a few jobs.All of this work, over the 18 years, has been managed by a range of Strata Managers working for Mason and Brophy.I have never had any problem linked to any requests for assistance that I have given them. All jobs have been handled promptly and with due diligence. The advice offered to our Owner’s Corporation by Mason and Brophy’s Managing Agents has been accurate and helpful.Since the beginning of March 2023 Joshua Bruzzano has been our unit complex’s Managing Agent. He has handled all requests given to him with the upmost efficiency and professionalism. Just last week an urgent safety issue was dealt with in a matter of only an hour or so of me emailing him. I was very impressed by this quick action.The big questions on the mind of anyone reading this would be:1. ‘Is our Body Corporation thinking about moving to some other Strata Managing Agent ?’ … and the simple answer is ‘No’. All on the Owner’s Corporation of our complex are very happy with Mason and Brophy.2. “Would you recommend Mason and Brophy to be our Managing Agents?Yes I would.
I'd experienced some ongoing difficulties with an administrative issue with Somerville. However, once it was brought to the attention of their new team lead, the issue was resolved within 2 days. I believe Somerville are on the path to improvement with new processes to address customer issues and to support their strata managers. Good on them for taking the steps to improve.
GK Strata is an oustanding Strata company. Strata managers are approachable, knowledgeable and professionals. The Repairs team is efficient, prompt and provide excellent service. Would highly recommend GK Strata.
GK Strata Management is a reputable strata company. The Strata Managers are professional and provide high standard of quality service. The customer service team provides exceptional service too.
We've worked for GK Strata for over 10 years and have found the GK Team to be fair, honest and professional. They communicate well and we value the long term relationship built on trust and doing the right thing for customers. Thanks to the GK Team: Jeff Shawcross, Director, Quatrix Security.
Dealings have always been easy
GK Strata has been a welcome "breath" of professionalism to our strata plan.In 2015 our previous strata manager passed away. We have had two other management firms before engaging GK Strata. In comparison, GK Strata are proving exceptional service. My experience of strata managers is that each have their own "style" in dealing with the owners and these can vary greatly. Our assigned Strata Manager, Isabel Wilson, is well versed in the strata act, which provides a good governance footing and informs the Owners of their rights and responsibilities. Meetings are conducted with due care, impartiality and an understanding of the owners needs and wants. Work-orders are issued and followed up promptly, as are other strata related issues. Finally, the transition to GK and Isabel has been smooth and effortless.
GK Strata is an outstanding company and a pleasure to work with. As one of their long term suppliers it been great working with them.
Great communication and service, thanks GK
We have had many good dealings with Alexandra Moses from GK Strata and highly recommend her
Gk strata and our manager Isabel have been helpful and prompt in recent communications. 😊
Couldn't recommend M&B more. Lisa has been a breath of fresh air for our block and since she has been our manager things have run smoother than ever.
Mason & Brophy have been our strata managers for quite a few years now and they have always been there to help and guide us to find the best solutions to our problems, large and small.
Neill my strata manager is a professional efficient leader.He always answers emails quickly which nowadays is a huge PLUS.I find Neill very fair when dealing with all disputes whether it is between committee members or other owners and tenants.He is very approachable and down to earthThank you Neill
We have had ALL Strata Services . for many years , they always help to make our home @ Battley Gardens great to live at . The Staff and Managers, have always been Pleasant. You wont find any better thanks all
Lisa Simonetti at Mason and Brophy has been an outstanding strata manager for our building. With 54 units we have our share of challenges but these are handled with the minimum of fuss due to Lisa's calm and methodical approach. I would happily recommend Lisa Simonetti at M&B.
We are certainly very pleased with the great service that our Strata Manager, Kylie, from M&B, provides. Kylie is always very prompt in raising issues, or in replying, as well as in arranging work orders, reliable tradesman or other actions. Kylie is also very professional, thorough, diligent and courteous. Highly regarded and highly recommended. Ian - Chairman Owner's Corp.
Jillian is one of the best managers in the industry. nothing is a problem and she is on top of her emails and phone calls.
Having Kylie Hocknell looking after our block is an absolute delight. Her management style is incredibly professional , straightforward and very clear in dealing with any situation. Our body corporate team is very impressed with her work.
Lisa runs our account at Cabarita Road in Avalon Beach.She is always available, very resp;onsive and answers all the questions in a positiv and correct way. she treats her customers with good manners and respect.
I have been working alongside the GK Strata Management team for the past 9 years as a service provider. Throughout this time my experience with both the repairs team and the individual strata managers has been professional, reliable and responsive. They are a pleasure to work with!
I am very impressed with Nathan Dutch and Andrea Klebecko with their professionalism and responsiveness in assisting us. Highly recommend anyone looking for a Strata Company to engage the team at GK Strata.
Really polite and professional to deal with.
We, at Full Range Fire Safety, have enjoyed a durable and professional association with GK Strata. Their proficiency and efficiency in handling tasks have been commendable. We unequivocally endorse their services.
My experience with GK Strata has been nothing short of excellent.Kai and the team are excellent
Lisa Simonetti is full of energy and great ideas to support everyone in our building. The people she recommends are all professionals who do the work to the highest standard.
Our strata manager (Lisa) provides an exceptional service and has exceeded all of my expectations. She possess great knowledge, communicates effectively, and proactively addresses issues. Lisa has a comprehensive understanding of the relevant laws and regulations, as well as the intricacies of our community. I would recommend their service to a strata community in need of a dedicated manager. Thank you.Disclaimer: This review is based on my personal experience and observations as a resident within my strata community.
I have always found that our Strata Manager, Lisa is happy to assist in answering questions and resolving issues that arise from time to time. This is always done in a professional, prompt and efficient way.
Long time user of their services. Efficient, effective and professional
Excellent backup support for your uildings maintenance
Hi my name is PeterI live in a small building that has an active committee of resident owners.I have a regular and productive working relationship with our managing agent, Lisa Simonetti.I might call on her for her stable oftrusted tradespeople she uses, or her experience to advise on addressing living together behaviours from pets or loud music to resolving personality disputes that could otherwise end up at the tribunal.I depend a lot on her for her perspective; or workshopping issues; for her knowledge of Strata responsibilities and protocols -- the 'can and can't do' stuff that isn't necessarily part of my everyday experience.I can hear her listening to my concerns, advising me of Strata's responsibilities, and offering considered suggestions on how to proceed.When l call upon her, l get experience, capability, responsibility, courtesy, considered responses, patience, sometimes compassion .... and always good humour.I have learnt so much from Lisa about how to make the responsibilities of apartment living workable for the committee and fruitful for the owners.
Treat Plumbing has been a long time supplier of Gk Strata's plumbing needs. Gk Strata strive to provide a prompt, honest, reliable and knowledgeable service. Their detailed reporting and job follow through is exemplary. We have no hesitation in recommending Gk Strata and his team for your body Corporate needs.
Had a great response to an emergency drain issue, GK Strata sent out their repair plumber to attend this emergency, great service from Plumber as well ! Prompt and professional service.
Kylie Hocknell demonstrates a high level of professionalism and dedication in her role as our Strata manager.Kylie is always approachable, responsive, and attentive to our concerns.Whether it's answering inquiries, addressing maintenance issues, or providing updates on important matters, Kylie is prompt in her responses, ensuring that everyone in the community feels heard and valued.
I have works with the GK Strata Management & Repairs team for several years now.I have always found them to be attentive and reliable.Everyone in the team is a pleasure to work with and I look forward to working with them in the years to come.
I'm service provider for GK Strata Management for 38 yearsI find that Alexandra Moses is highly professional and responsible person, it's always a pleasure to work with her in regards to some enquires, quotes and work orders. Highly recommend !
I highly recommend Justin Waterson, Team Leader of All Strata Tuggerah, he is a pleasure to deal with, he responds quickly and professionally, often juggling multiple issues at the same time. Justin is down to earth, reliable, extremely helpful and always solution focused.
GK are extremely professional and very friendly team to work with and for.Nothing is ever an issue and they always complete tasks, requests, etc each day. No waiting days for replies. Consistency is one of their biggest strengths. Keep up the sensational work team.
GK Strata have a very clever set up where we report all repairs to one central email, cutting out all the running around we do elsewhere just to get the right person's attention .Prompt attention = happier tenants and owners = very happy agent!
A very professional outfit. Communication is always great. Staff are diligent and always act in the best interest of the building. Alexandra from repairs is particularly helpful. Thoroughly recommended.
SPS have been working alongside Alexandra and the team at GK Strata for a number of years now and have found the entire team extremely responsive, diligent, highly skilled in the strata space and above all show empathy and care to their trades and the buildings they manage. Highly recommend anyone looking for a Strata Company to engage the team at GK Strata.
Cherry, Zoe and the team at GK Strata Management is extremely professional. They are responsive and have treated each matter with care. They have been a pleasure to liaise with for building queries.
Very ProfessionalVery ReliableVery Recommendable
Have been dealing with Dynamic for over ten years. I have found all property managers that we have dealt with to be very responsive and professional.
We have found dealing with BCS Sydney to be highly efficient and responsive when attending to their owners corporations building issues. We are happy to provide our services to their team of strata managers who we have found to be highly attentive to the needs of their clients, facilitating our streamlined works on site by providing necessary detail in a timely manner. As a contractor working closely with both Chloe and Ashley we have had the pleasure of utilising their exceptional knowledge and professionalism enabling projects to run smoothly and co-ordinating works on site with owners to minimise impact and provide value to their owners. We would recommend BCS Sydney to any strata schemes in need of a professional strata management company and continue our working relationship with BCS.
I have worked with Dynamic for many years and have found them to always act in a professional manner with great knowledge in the Strata Law area where I sit on some boards.The staff have always responded to all issues we have raised with them and would highly recommend them for any Strata Title management.
As a member of a Strata Committee for a large, high quality building I am very grateful for the very professional management by Dynamic Property Services.Strata Committees can be a difficult environment with strongly competing views. However, Dynamic have assisted our Committee to work well together and achieve a high level of service to our Lot Owners.
My experience with mason brophy is with Lisa Simonetti. She has been extremely helpful and responsive any time we had an issue to deal with at our apartment complex. Would highly recommend mason brophy's services especially if you are dealing with Lisa Simonetti.
Our Strata. Manager is Jillian Hull . She is efficient and competent. All our queries are answered clearly and all our requests dealt with in a timely and effective manner.. She is an asset for Mason & Brophy.
East Coast Plumbers have been working with Mason & Brophy Strata Management for many years and find them to be an experienced and knowledgeable team who are efficient and friendly. We highly recommend BCS for your strata needs.
I have always been very satisfied with the BCS specifically due to the very hard work and dedication from our Strata manager Elaine Beach.I am in a position where I have dealt with many strata companies over the years and find that my satisfaction relating to their services is always purely down to the individual strata manager. Elaine Beach is a committed, efficient, approachable & most importantly always contactable strata manager, in every aspect and more of what the job requires.
Mason and Brophy have been strata managers for my apartment block for several years. I have been an owner's committee member for much of that time. Alison has been our managing agent and I have found her efficient and reliable in dealing with our day-to-day issues as well as assisting in navigating through a defect process.
I have had dealings with Melanie Yandell for several years and always found her to be honest and professional while being a tireless advocate for our owners corporation.
We bought into out strata block three years ago and last year I accepted the position of secretary. Lisa Simonetti's help during this very steep learning curve has been invaluable. She is generous with her time and always willing to go the extra mile be it arranging site meetings or dealing with issue outside of normal business hours. She is the consummate professional combing a thorough knowledge of her topic and experience with a practical and friendly approach to management. I would not hesitate to recommend Lisa to anyone considering Strata Management
Melanie Yandell at M&B has been excellent. Very helpful and professional in managing our strata apartments at Manly.
Great company, very respectful and punctual!
As Strata Secretary I have no problem in dealing with M&B.Any queries have always been dealt with in a positive mannerby Melanie Yandell.
Efficient and reliable. Great work to the repairs team
Robertson's Remediial & Painting have had a long standing professional relationship with GK Strata, we find them to be a professional and efficent compnay to deal with. Highly recommended.
Great strata company to deal with. Highly recommended
I recently sold a unit in a large strata complex managed by GK Strata. Daniel Russell-Cooper was the designated strata manager throughout the many years in which I owned the property.Daniel’s performance in this role was EXEMPLARY. He provided first-rate support to the Strata Committee, managing all strata-wide issues (maintenance, budget preparation and monitoring etc) which fell within his responsibilities. I particularly appreciated the clear, comprehensive and well-presented reports (minutes, budget papers etc) which he prepared and which were distributed to all owners. His commitment, competence and experience were evident in all aspects of his work. His responses to any enquiries I had occasion to send him were prompt, courteous and helpful.He is a consummate professional, and I want to place on record my warm appreciation for his hard work on behalf of all owners in the complex. Thanks in large part to Daniel, the complex is managed in an utterly professional and dependable way.
We have worked with Neill Williams for over 20 years, he has always been professional and helpful.
Jillian Hull has recently become our strata manager and we are very pleased with her quick response and her fair and professional advice, which has been needed and very much appreciated. Thank you Jillian.
We regard Keith Hallet as our “White Knight”He always goes above and beyond to promptly sort out any issues/problems we may be experiencing as he did recently with a problem tenant. Nothing is ever too much trouble for him, he is always available for us. We are very happy to highly recommend Keith and BCS Strata Management.
Marlena Basa has been an action-oriented and results-driven Strata Manager. My experience of strata managers from this company has been mixed, at best, but Marlena has been very good. She has helped us get works moving in our building where they had stalled under previous managers. I really appreciate her work.
My wife and I have had a very good relationship with All strata servicesWe have found them friendly, understanding and very professionalSincerelyTony snd Helen Conn
Jillian from Mason & Brophy has and is providing excellent service as our managing agent. I would recommend them to anyone looking or considering changing their strata management
My wife and I purchased into our new block recently. We have not had great experiences with Strata companies in the past; however I would like to commend Alison Ritchie from Mason and Brophy.Since moving in we have found a few defects and matters requiring urgent attention.Alison has shown extremely professional efficiency ensuring these matters are dealt with / rectified in a compliant and reasonable manner.I look forward to working with Mason and Brophy moving forward.
Since she started as our Strata Manager a couple of months ago, Marlena Basa has provided excellent customer service. She is a very efficient and responsive Strata Manager and is a great help to our Strata Committee...thank you Marlena!
Marlena Basa took over the Strata Management of our building in Potts Point. In no time, she appeared to be more knowledgeable than the members of the Owner’s Corporation! She brought herself up to speed and could answer any of our questions and with fast responses to all our emails no matter how complex. We had been disappointed with previous Strata Managers but Marlena has already exceeded our expectations. I am looking forward to her continued and long management of our strata plan. She certainly has the skills!
Our Strata Manager Marlena Basa is amazingly efficient and leaves no stone unturned. She takes phone calls and follows up on all requests and is helpful in all areas.
Jillian Hull of Mason and Brophy is a true professional who has guided our strata committee through many challenges. She provides a friendly and efficient service and is highly recommended.
Marcela Wright was extremely efficient and helpful in my dealings with her. I really appreciated her attitude and commitment to great service.
Marcela Wright at GK Strata Management was very efficient and extremely prompt in her response to my request. Greatly appreciated.
We had great experience with GK Strata since December 2019 years, especially Sean O'Dea. We terminated the previous Strata Company. Sean was like a breath of fresh air, his knowledge, recommendations and support. Since that day, we have made wonderful improvement to our strata management. Sean also helped us with a major development, next door to us, and managed to delay the project, and the developers had to make 136 amendments. The project did not happen.He's been providing excellent strata management services all these years. He has always handled my queries and requests extremely well with attentiveness, understanding, knowledge, professionalism and efficiency. Every time I was super impressed by his high-quality responsiveness and how well he took care of things.One of our major improvements, was to reduce our quarterly electricity bill from around $3,800 2019 and prior to Currently, just nudged $800 per quarter. A saving of $1,000 a month
Melissa Bailey is our go to person very professional and achieves what is required by our strata manager.
I had a problem that required resolving quite quickly and Andrea was amazing and professional. The issue was resolved in no time at all, I was very relieved thank you Andrea. Lyn
I guess the organisation is only as good as their Strata Managers and I’ve experienced both ends of the spectrum with M&B. Our previous manager was very unresponsive but in the last couple of years we’ve been lucky enough to have Valia looking after us especially as we have a busy agenda currently. She’s excellent, responsive, professional and very knowledgeable in what is an area mired with so much legislation. She runs our AGM really well too and I know I speak on behalf the Committee that we’re glad to have a really good strata manager looking after us now.
The M&B Strata Management team (especially Alison) have had to deal with some very contentious issues regarding our unit complex. Their advice and support has been much appreciated by the OC.
I recently stood down as chairperson of the body corporate for our strata building in Manly Vale .Alison Ritchie has been our strata managing agent , on behalf of Mason and Brophy , for the last four years .I have always found Alison to carry out her work and dealing with me and the committee , to be very professional , understanding and efficient.I would have no hesitation in recommending Alison and Mason and Brophy .
Sean O’Dea, without a doubt, one of the best Strata Managers we have dealt with. He is so knowledgeable and transparent in his discussions. Whenever we have any challenging decision to make, he takes the time to understand our priorities and pain points and presented us with options to progress.I am very impressed with his professionalism and responsiveness and we look forward to working with him into the future.Thank you very much Sean, your work is always greatly appreciated. Keep up the great work !!
Sean O'Dea took over our strata plan one year ago and hit the road running with a smooth transition. He is quick and very responsive to any calls we make. Plus Sean's depth of knowledge regarding all things strata gives me so much security and confidence. He has helped our strata plan deal with the day to day issues with great efficiency but also some of the more complicated ones as well. I have had my property for over 20 years and have never been more satisfied with a strata manager.
Marlena has recently taken on our building in Randwick. Our committee is pleased with her professional and prompt handling of inquiries, remedial projects, follow ups, email correspondences, insurances and invoices. Attentive and understands the details for our committee.
Sean at GK is amazing, would recommend him for anything needing a good strata manager.
Jillian Hull is hard-working, efficient and knowledgeable in her approach. She puts in the time and effort to resolve issues both fairly and professionally. Thank you Jillian for your efforts thus far in the management of our building.
GK Strata is fantastic. Our Manager Sean has looked after our building for many years. He is diligent and incredibly knowledgeable. I couldn't recommend him enough
Marlena is very quick in attending the issue at one of the building we manage. This is the way the strata manager should be.
We have been dealing with Dynamic for the last couple of years and recently changed our Strata Manager to Megan Parkins.Megan is like a breath of fresh air, she is so positive and professional in her approach to dealing with the committee and owners.At our recent AGM Megan completely controlled the meeting and was able to deal with some difficult owners without them feeling uncomfortable and I’m sure everyone came away from the meeting happy with the results and Megan’s nothing is a problem attitude.
have been dealing with Andrea Klebecko now for about 12 months; always asking her for information and help with regards to my strata balances and other calculations and information; Most times it is nothing urgent and probably not even essential, but this does not deter nor irritate her, and she is always efficient accurate and pleasant in her dealings with me she makes me feel as if I am the only person she is helping which I am certain is not trueMervyn Levine, Darling Point.
Dealing with BCS regarding a strata matter was super easy and efficient. Would like to thank Justina for her assistance. Thank you very much
I am a Committee member of a strata plan managed by GK Strata. Our strata manager is Sean O’Dea and deserves (5) stars because he is extremely knowledgeable in regard to strata law, he is very efficient, proactive and is easy to deal with.
My building has been with GK strata over 5 years now. Had bad experience previously with a company with low management fee and basically paying for nothing.Our strata manager Dan is fantastic, whenever the committee has enquiries or concerns he will be on top of it and sort everything out with his extensive knowledge.They might missed a thing or two, but as long as you follow it up 90% of the time it will be done in no time.Highly recommended!
We have worked alongside GK Strata for many years now as an Electrical Contractor, achieving awesome results for the clients. GK Strata provides an amazing service, always going above and beyond to make sure their clients are in safe hands. It's great to see that they take care of their buildings like it's their own property.
GK Strata & Megan in particular have been a pleasure to work with and couldn't recommend them enough
We have had Daniel Russell-Cooper from GK Strata as our Strata Property Manager for almost a decade, and he's been great. I trust that our fees are reasonable, whilst also ensuring a decent safety net in case of emergency. Whenever I need work done on my property, works are approved and repairs get done really promptly. When it's not a Strata issue, Daniel recommends good tradies that don't rip me off, which is great! Really nice to have peace of mind, knowing our property is in good hands 🙂
As someone who has dealt with Neill Williams at All Strata Services for many years, I've found him to be professional and extremely helpful in always keeping us up to date either by email or phone regarding all matters to do with the properties he manages. I would not hesitate to recommend him or any of the other staff - Tiffany, Tracey and Melissa on the dealings I have had with them over the past 20 plus years.
Our strata manager Jillian is a pleasure to work with. She’s efficient, knowledgeable and a great communicator. She’s an excellent manager and an asset to Mason & Brophy.
We have always found Tiffany to be a pleasure to deal with over many years. Tiffany is pleasant, professional and extremely helpful. Tiffany consistently responds to, and actions our inquiries with incredible speed. We are very lucky to have Tiffany as our allocated manager!
Neil WillamsTo my knowlege has been the Strata Manager fo 59 Dening Street The Entrance for 10 + more or yearsI have only dealt wuth Neil in the last 2 years but have found him to be most proffessional helpful on all isues that have been raised dealing with them in a timely manner
I'm an owner of a GK Strata managed property. I have to say their service is very good, Isabel Winsor is always fast to respond & I think GK do a great job in a challenging industry. Only leaving 4 stars due to the fact we've had 3 different managers in 3 years however i'm quite happy with the service we receive.
Well run AGM by Sophia Lentros
Amazing experience with Gk Strata and especially dealing with Zoe!We have to do a full renovation (Major & Minor) and the process was seamless.Cost of the extraordinary AGM is really high though for 10mins decisions, hence 4 stars.
GK Strata Management have been an exceptional body corporate for my building, very efficient and helpful. Isabel has been very attentive and professional.
GK strata is efficient and helpful. Many thanks for your time Isabel!
Our Strata Committee recently made the decision to switch from our previous strata management company to All Strata Management, and we have been extremely pleased with the results. Our previous company had been lacking in several key areas, but All Strata Management has exceeded our expectations in every way.The most noticeable improvement has been in the company's communication skills. From when we were submitting an enquiry, issuing a quotation, following up, accepting their quotation, and being assigned Melissa as our Strata Manager. With my previous strata management company, we often felt like we were left in the dark and had to chase them down for updates on any issues or developments affecting our complex. However, Melissa from All Strata Management has been very proactive in providing regular updates and responding promptly to any inquiries or requests that we have had. Their communication has been clear, concise, and informative, and it has helped us to feel more confident in the management of our strata complex.In addition to their communication skills, Melissa has also been very effective in actioning maintenance and repairs.Overall, we are extremely happy with our decision to switch to All Strata Management. They so far have exceeded our expectations in every way, and I would highly recommend them to anyone looking for a reliable and professional strata management company. Their communication skills and maintenance management are top-notch, and I am confident that they would be able to provide excellent service to any property owner or committee.
Neil Williams has been my building manager for over 10 years and we have had nothing but positive experiences with Neil and All Strata Services. I would highly recommend Neil and his team for anyone looking for a building manager.
I found our unit`s strata manager Sophia Lentros is working hard and very helpful. I was applying for a by-law for my unit recently. At the beginning I had not idea where to start. Sophia respond to my inquiry swiftly every time. As the strata manager of my unit, she organize the work well to ensure my issue to be passed smoothly. I really appreciate her help.
Having dealt with many different strata managers over a number of years, I can confidently say that All Strata Services (Tuggerah) is one of the very best. Neill Williams has always been responsive and courteous, addressing issues as they arise.We have been with All Strata Services (Tuggerah) for over 20-years and Neill has been our strata manager for all of that time. I value the relationship and the support we receive from both Neill and All Strata Services. The quality of service we receive from both, sets them apart from other strata companies.I doubt very much that we would stay with a strata company and one strata manager for such a long time if it were not for the high quality of service we receive.
I was terrified when I saw some of the poor reviews made on BCS which I find totally untrue and unfair. Having worked in real estate and now a committee member of a property, I have only positive exchanges with the team of professionals. From reading some of the poor reviews, I can only say that BCS's role as Strata Management have been misinterpreted by some. BCS is not responsible to work for individual owners who wanted services for their individual units/apartments. The owners are responsible for problems within their property. BCS only deals with issues in the common areas. We are on BCS Miranda's books and I can vouch that we have been getting correct advice base on legality of NSW Strata Management Law from Caitlin Butler, our Strata Manager, who is also 'on the ball' with following up on issues on our behalf.
I'd like to thank our manager for all his efforts. He has a great attitude and always on hand to assist, advise and redirect if necessary.
Our Strata Manager in particular, Megan Parkins, has been wonderful to deal with. She is extremely responsive to any correspondence and at our meetings is incredibly knowledgeable pointing out what we can and can’t do. She does a such a good job. She recently managed to close off a big outstanding matter for our building which was great
Prompt, professional strata scheme management services
Alison is our strata manager. She is very Knowledgeable and efficient
Megan Parkins is one of the best strata agents which I have come across. Very knowledgeable, sincere and cool under pressure.
We have worked alongside with Dynamic Property Services now for over 5 years and they are absolutly amazing. Phillip Roumeliotis is one of the best building managers that we work with, professional and very knowledgable about the strata act. We would have no problems recommending them for new work and have done so in the past.
We have dealt with Phillip at Dynamic Property Services for many years. We have found Phillip to be responsive to our needs across the spectrum of issues a mixed commercial/residential strata faces and to be prompt efficient and professional.In addition to day-to-day services Phillip keeps our Committee fully abreast of the ever-changing strata landscape.
Thomas John, our Dynamic Property manager, has and continues to demonstratea professional approach to all strata issues for The Madison building. Thomas has been crucial in guiding key decisions for the committee on budgets, major projects and day to day operational matters for owners and tenants.Thank you Thomas for all your hard work to date.RegardsChris
Neil Williams is the Building Manager for 117 John Whiteway Drive GOSFORD. Had an issue with water penetration following the storms. Neil responded to my request expeditiously to issue work orders to have the problem rectified. I look forward to updating this review if the work is completed as quickly.
I highly recommend Dynamic Property services and I would like to personally thank Ben for his professional attitude, efficiency in all matters and understanding the needs of our apartment building. He provided updates in a timely manner and provided support and guidance to make well informed decisions.On a second note I would like to thank Mary for always being attentive and responding to all inquiries in due course without any delays! Much appreciated, Alexandra
Great company to assist.
Mason and Brophy has been our strata managers for years now and we're loving working with our strata manager Kylie Hocknell. She is always speedy in her responses to any issues and goes above and beyond to ensure owners are taken care of.
Good information Use who lives in a community or strata should read
Alison Ritchie from Mason & Brophy is by far the best Strata Manager I have ever dealt with. Her in depth knowledge and her ability to deal with multiple issues and personalties has never ceased to amaze me. She is organised, contactable and honest and I cannot recomend her highly enough.
Staff member tried to be helpful but needed to pass me on to somebody more knowledgeable
Melissa from all strata services is highly recommended by Ray White Long Jetty, as a property management team we have had a great experience dealing with her, she has excellent communication and a pleasant dimena. We appreciate it so much!Kind regards,Ray White Long Jetty PM Team
I've had great experiences with GK Strata in the last nearly 10 years, especially Stuart Debenham. He's been providing excellent strata management services all these years. He has always handled my queries and requests extremely well with attentiveness, understanding, knowledge, professionalism and efficiency. Every time I was super impressed by his high-quality responsiveness and how well he took care of things. Last year I moved interstate and I was a bit concerned about being away from my property, however, he still makes me feel I can completely trust him and I'm in good hands. He's absolutely wonderful!!
I found pica group extremely professional in there dealings have never had a issue top qualityBaulderstone cleaning services
After the Strata Committee decided in their infinite wisdom to leave All Strata for a cheaper strata company we had nothing but trouble with the new company.With help from Madeleine from All Strata and the great team at the Tuggerah office we are once again with All Strata and could not be happier.Once again a big thanks to Madeleine and team for all your help in this matter.ReardsMarienne
Jillian Hull from M&B is efficient and informative. She responds to emails quickly and has a pleasant manner on the phone. Jillian has only been our M&B rep for a short while hence only 4 stars. Thank you Jillian.
Kylie Hocknell is our Strata Manager of a small industrial property in Brookvale. On a regular basis she provides extremely efficient and courteous service and all done in such a friendly way. We are dealing with a major air con maintenance issue that has required amendment of our by laws and negotiations with the project tenderers and legal advisors. Once again a pleasure having her managing it with efficiency, and courtesy.
Our company provided a building service to one of the buildings that Mason & Brophy is managing. The person who we dealt with was Alison. She, unlike many others, knew the procedure, which makes the job to be done easier and more efficient. Also our invoice was paid by the due date. Over all, we can rate our business experience with Mason & Brophy 10 out of 10.
Professional and Efficient!
As a building manager of several buildings i have found Justina Brock of BCS very reliable, proactive and a great communicator. The service of BCS is always at a very high level and for our buildings has been a very positive experiece
Melissa from All Strata Services manages our Complex of 7 Townhouses. Melissa is very capable and efficient both when looking after our maintenance issues and Chairing our Strata meetings. She is always attentive, and courteous to all the owners when managing our affairs.Highly Recommend.
I have lived in strata managed apartments for nearly 50 years. I have been active on Strata Committees. GK Strata, especially Daniel Russell-Cooper, is by far the best I have encountered. They are quick to respond and very knowledgeable. The tradespeople they recommend are excellent. They work very effectively with strata committees as well as owners and tenants.
We found the guide extremely helpful. Great read
Christine McCormack has been our Strata Manager for several years now. She is extremely hard working and knowledgeable about strata matters, and yet willing to learn new things as they crop up. We have had some tricky issues to be solved and Christine has been forever perseverant in coming up with solutions and communicating with the appropriate people (within and outside of Mason & Brophy) in a manner which encourages them to reach the goal.
Sean O'Dea at GK Strata is the strata manager at the unit we recently bought and are renovating. He is a pleasure to work with and is a fountain of knowledge on all things strata. Always taking the time to explain things and stepping in to mediate and resolve when necessary. Thank you Sean for all your invaluable help.
Seems like the bad reviews are from a long time ago. Our strata manager Sean O'Dea is excellent. If I could, I would give him 6 stars and nominate him for the lead role in the next Negotiator movie.
M & B keeps me informed of what is going on with my unit, acts promptly to address problems and has been doing this for me for many years
GKS meets our deliverables at a high level, providing good outcomes for our building, owners and residents.
Our experience of Mason & Brophy over the past 5 years has been very positive. In particular, in the last 3 years we have worked closely with Mike Whitworth through the strata committee, and he has been extremely professional and responsive to any issue, providing sound advice and helping us to manage and maintain the unit as efficiently as possible. Highly recommended.
Daniel has just been amazing to deal with and went above and beyond to assist me in submitting a major renovations proposal to the AGM. Daniel was immensely helpful throughout the whole process, even prior to me legally taking ownership of the unit and being enrolled on the strata list. Without the assistance of Daniel, we would never have been able to spend Christmas in our new home.
Quick. Alert service rate 5 star
I have worked with Dynamic Property Services, DPS, on three sites in the past twenty five years as a Strata Committee member.I would highly recommend DPS to any prospective Strata. Their integrity, professionalism, highly trained staff and back up support network are impressive.I have held the Chair and Secretary roles at a high profile Sydney CBD site with 1450 apartments, 7 residential, Retail, Utility Stratas and a Building Management Committee, BMC.This site has a very complex structure with over 150 shared facilities.DPS have been on site from inception, 8 years ago, and had advised the Developer on setting up the BMC and Strata Masterplan.During this time DPS have been working closely with the Owners Corporation, OC, to ensure that CPE have an experienced and confident BMC and Strata Committee capable of managing this multi-million dollar site.I have every confidence in DPS and would have no hesitation in recommending them to any prospective Strata.
I am delighted to have Melissa Bailey as our Strata manager.Melissa is so easy to work with because she is an attentive listener who reflects back to me what she understands to be the problem at hand.I have found Melissa to be knowledge in strata law and procedures. I have every confidence in her professionalism and ethical approach to finding the best solution to the many problems I have presented to her.Melissa is readily available to lot owners and the committee and manages her time in an efficient results producing way.I wish Melissa the success I believe she deserves in her career. Her customer care is exemplary.
Mason & Brophy have managed our building for decades. Christine McCormack has been our strata manager for a few years now. I have found her willing to listen to all sides, to provide knowledgeable strata details, to cut through noise and suggest sound reasoned decisions. The relationship between Christine and our committee is working very well.
Valia SchenklLicensed Strata Managing Agentis always helpful supportive and knowledgeable. I appreciate her prompt and professional guidance and assistance
I'm are very pleased with our strata manager Ms Christine McCormack.Christine is an effective communicator, is responsive to SC requests and has unlimited knowledge of strata plans and their requirements, and is always easy to contact and extremely pleasant with resolving issues immediately.
I have been on strata committee for many years and have dealt with All Strata Services on various issues during the years - I have found the team to be courteous and helpful. More recently, I have dealt with Melissa Bailey and although she is fairly new to the team, we have been impressed by her knowledge and the way she has managed to sort out some difficult issues which have been going on for a while. Melissa is always approachable and responds to emails or phone calls very quickly, and addresses issues thoroughly until they are solved.
I have been on the executive committee of the strata where I live in Dee Why for eight years and throughout that time our contact for strata management has been Heather Mcilwain at Mason & Brophy Strata Management in Dee Why.I have always found Heather to be extremely responsive with a high level of knowledge and expertise in the strata management space and she has always been very friendly to deal with.I would recommend Heather and Mason Brophy if you are looking for a responsive and reliable Strata Management company.
Peter and I are jointly on the strata committee for our building, and have been since 2016. In that time, Heather has always been reliable in returning emails, providing advice and assistanace when there have been difficulties, and taking an interest in the maintenance of the building. We are very happy to continue working with Heather and Mason and Brophy.
I’ve been dealing with Mike Whitworth at Mason & Brophy for several years and find Mike to be very professional, attentive to our enquiries and always happy to assist.I have no hesitation in recommending Mike and Mason Brophy as Strata Managers.
Mike Whitworth is our managing agent. He's very responsive and helpful whenever there's an issue with our unit block. He's also got a good set of trades people on his books who are also reasonably priced and quick to respond when required.
Best Strata managers on the Northern Beaches
I am kept up to date with all aspects of the strata management including monthly financial data. I am very happy with this attention to detail.
Great service
A great team with first class professional service.
Good work. Good communication. Nearly always available. If problems came up, they were solved quickly.
Have been dealing with Neill at All Strata for many years. He has always been responsive and co-operative. He helps to ensure all is running smoothly at our block of 11 units. I would happily recommend All Strata Services.
Work as committee man and always resolved matters in a professional way. Although not always able to have direct contact as their phone system leaves a lot to desire.
An excellent strata management company, with good managers and support staff. Our strata committee has used Mason and Brophy for 20 years, and would thoroughly recommend them.
As the Chairman of a small strata committee, it has been my pleasure to work with Neill Williams and All Strata Services for many years. While issues do arise from time to time in any strata property, Neill and his team are always very professional and responsive in providing assistance and advice to our committee members. I would have no hesitation in recommending All Strata Services to others.
I have been dealing with All Strata Tuggarah for many years. I have found Neill Williams and the team to be very professional and helpful. The response time is always very quick and the reply's indicate their knowledge. They are also very courteous and friendly.
Knowledgeable and friendly. Thanks for your advice and guidance. Would definitely recommend.
Our strata manager is very helpful and we are very appreciative of her service and knowledge!
Very helpful and responsive. Thank you for helping us when our hallway was flooding. Our strata manager took care of everything and within 2 weeks it was all fixed and taken care of. Highly recommend this Professional Strata Service
BCS is very transparent with our strata matters and their online portal is very good.
1000 times better than our last strata manager
Very professional they have helped us out a lot in terms of navigating around the maze of strata law. They also sent decent reliable trademen to work on your building. would recommend
This company can be a headache or wonderful depending on which strata manager is allocated to your property.We had the worst manager for a few years , but recently have been given a very efficient and pleasant manager, which has stopped us from leaving GK.I sometimes think the managers are overloaded with properties to look after and as a result can not keep up to date with the various requests, tasks and emails that they get. Perhaps senior management should look at employing better trained mangers and not overload them with too many responsibilities and properties .
Great experience whenever I deal with Valia Schenkl at Mason Brophy. She is always very very helpful
I highly recommend Zara from M&B. Zara is very knowledgeable, proactive, professional and a pleasure to deal with. I am so grateful for her excellent management of our building’s strata.
Valia is attentive & on the ball!
Having worked with several strata managers at BCS, I am of the opinion that most are capable, conscientious and responsive to requests and communication. And in 2015 when I was looking to switch from the previous strata management company, the receptionist at BCS was extremely helpful, which significantly influenced me to choose this company.
After dealing with many Strata companies along the East Coast these guys are right up there. Very professional outfit in all facets of Strata Management - well done!
I have been an owner for 17 years and a strata committee member for 14 years. During this time I have worked with Dynamic Property Services and found them to be a professional and supportive organisation. There have been many challenges during this period but Dynamic have always been available to assist in resolving problems. In my experience Jodie and Carol have shown they are customer focused and knowledgeable
We have lived in Sydney Park Village for 17 years and have found Jodie to be a calm professional influence on complicated strata management. It is a shame that some disgruntled keyboard warriors unhappy with risk management decisions during covid-19 have taken to reviews such as this to try to damage Dynamic and Jodie's good names. Keep it up Jodie - you are doing well in difficult times.
Living and owning in Sydney Park Village (SPV) under the Strata Management provided by Dynamic Property Services (DPS) is nothing short of great. Jodie, Carol and the entire team at DPS come to work each day with the intent of ‘how can we better manage SPV today?’. They take the time to work through all possible contingencies whether the issue be major or minor and always with the owners and tenants at the forefront whilst being cognisant of their corporate responsibilities. Their advice to owners, strata and the Community Association is always thorough, well researched and without bias. Managing a complex of some 800 apartments, 3000 residents and 6 strata schemes is no easy feat, yet DPS still manage to achieve this with excellent results even in the challenging times we now find ourselves in. I highly recommend DPS as reputable Strata Managing Agents to those thinking of buying, investing or renting in a strata scheme. An award winning team (as judged by their peers) you can’t go past the team at DPS.
I have been an owner for 20 years at Sydney Park Village and have experienced the ups and downs in the site from various climate events and other incidents that required quick action to resolve. Dynamic have proved to be willing and able to resolve the issues and fixed them.The current pandemic is real and has infected many people in NSW. As a result NSW Health has issued directives and recommendations to close facilities all over NSW. The Sydney Park village facilities are no exception. The objective is to protect the community and follow the law.The quarterly strata fees are not just to finance the pool and gym. The gym and pool are only a very small component of the strata fees. Cleaning, security, maintenance of common property and buildings account are the reason we have strata levies.I am disappointed that many are critical of the management at Sydney Park village, many who seem to rely on social media for the news and listen to second hand information and misinformation.Hopefully the facilities will be open as soon as it is safe to do so but I expect social distancing in NSW will be here to stay for a many more months.
Dynamic are a very good Strata Management company. As a member of my building's strata committee at Sydney Park Village I've been working with them for nearly 10 years. They know the development extremely well and have helped us to resolve some very challenging issues in recent years. As a Strata Member I have always felt very well supported to make the best decisions for the strata. I recommend this company.
Jodie Gardner and Dynamic Properties team are fantastic! I have been in Sydney Park Village for 12 years now. They have consistently shown professionalism, engagement and genuine interest in the running of our village. Recently COVID19 and the complex management of the facilities during this time has garnered conflicting views of many google reviewers from within our village. Jodie and her team have the best health interests of the residents in mind. This is sadly not appreciated by several residents. COVID19 doesn’t discriminate. Dynamic Properties have done an amazing job to try and make the best of a challenging situation. Well Done!!! Keep up the great work 😊👍🙏
I have lived in a complex of 200 units and we have been using Dynamic Property Services for over 20 years and found them to be an excellent company. Recently they have done a lot of research and have saved us thousands of dollars in many areas of the budget with savings in many areas such as electricity providers. They have successfully supported us through a long drawn out legal case. Dynamic has very experienced professional staff with a great deal of knowledge and patience and our complex has benefited by using Dynamic Property Services. As a Chairperson I have been able to work very well with our Manager - Toula Bachas and have been very impressed with her responsiveness to all of our queries. I would highly recommend complexes to use Dynamic Property Services.
They are always helpful particularly updating us with new regulations. Anything we need they get onto quickly via email . The remote access AGM was great. We had one manager, Mark, for 14years. Sadly we have had a few managers in recent years, hopefully Zara will stay, but regardless the work gets done! 🦋
I have dealt with a number of Strata Management companies and their staff over the years.Recently I have had to do some remedial work on a Manly unit and I found that my dealings with Valia of Mason and Brophy has been excellent.Her service , follow up and feedback made my dealings with the Body Corporate easy and hassle free.I would have no hesitation in recommending her and Mason and Brophy.
Our Company has used Dynamic Property Services for the past 19 years and I have been involved with them for the past 12 years. I have always found our appointed Strata Manager to take real ownership of our Strata Plan and is always pro-active. Every time we face an issues (structural or non-structural), a plan is always given for the best way to rectify and this gives us ongoing certainty. Very happy to recommend their services.Thanks Chris Bryann
I am very proud to be a PICA employee.The PICA Group are an exceptional, professional company who are leading the way in the property industry.
Great managers and support team. Everything actioned efficiently.
The PICA Group is a welcoming, professional company that is at the cutting edge of providing Strata Services. I am honoured to be part of the PICA family.
Our Strata Plan has engaged M&B for many years. Since Mike Whitworth joined M&B and became our appointed Strata Manager, as Strata Committee Secretary, my level of satisfaction with M&B's service has risen enormously! Thanks Mike, you do a great job for our Strata Scheme!
As an Insurance Advisor, I have worked alongside Dynamic for the past 8 years as we work collaboratively to deliver the best possible outcomes for our mutual clients.Their professionalism as a company and expertise in the Strata Industry has always been represented by the quality of information provided and attentiveness in our dealings. In particular, Peter Barron has always been a pleasure to deal with. His market understanding, complemented by a personable approach and service driven focus adds great value to not only the insurance process but overall client experience.
I love the company so much . The service is professional.
Dynamic Property Services are a very competent outfit. As a Strata Committee member, I have been involved with them for quite a few years now, and have always found them to be reliable, knowledgeable and responsive - it makes our job a lot easier.
As our building is going through several complicated issues - defects, cladding, trees - Dynamic property services has always responded promptly and professionally to all our enquiries and requests.Thank you for helping us navigating through the often not too straight forward strata legislation. And a particular thank to Iris Chau - always efficient and knowledgeable
Excellent company with great staff. In particular, Lauren Shaw and Megan Parkins whom I have found to be very professional, experienced and knowledgeable. I would definitely recommend Dynamic Property Services if you are after a diligent team to look after your asset.
Over a decade or more, Dynamic have done a really professional job for our fairly large strata and we would recommend them to anyone. Their staff are very competent and friendly and carry out their tasks for the substantial benefit of the residents
Alison Ritchie, was so helpful went out her way to help fix everything
Our owners corporation have used the services of Dynamic for over 10 years. During this period we have had 3 excellent managers and the most recent being Megan Parkins . Megan's experience ,professionalism and patients has been essential in getting us through a multi million dollar remediation . I highly recommend Megan and the dynamic support team.
I've had a great experience with DPS over 4 years, with Megan being very diligent and professional in dealing with any individual or strata committee query. Not easy to please everyone but she has done a great job. G
I have been working with Dynamic Property Services on a complex rebuild of an apartment block & have found Dynamic to be knowledgeable & professional in all aspects of the process. In particular Megan Parkins has consistently provided clear & concise responses to the SC & owners throughout the planning & construction phase. I highly recommend the team at Dynamic.
As a property investor in Sydney since 1999, I have dealt with many strata managers over the years. Dynamic Property Services currently handle 2 BMCs and 1 strata scheme that I have involvement, and they stand out as the best of the lot for me. Apart from the professionalism displayed by their strata managers, the support provided by their office staff is fabulous and highly efficient. I strongly recommend the services of Dynamic Property Services to all property investors in Sydney.
Megan Parkins our Strata Manager offers us 5 star service & professional committment. She is highly skilled, a great communicator & task efficient. She investigates issues thoroughly so we can make informed decisions. Absolutely recommend.
I'm proud to be part of the PICA Group and their professional leadership specially all the hard work put into the COVID-19 toolkit providing easy to understand information for their team and clients.
The QLD strata team do a great job. For the one customer that leaves a grumpy review there are thousands of customers where everything went along fine.
Love the direction this company is heading in. Their genuine "company values" are being displayed throughout the organisation daily and the branch network has an amazing national support team providing clients with greater access to specialist advice and care.
Being a Property Manager for a little over 20 years I have dealt with many strata managers and Mason and Brophy in general throughout most of this time, but recently I dealt with Lisa Simonetti regarding a roof leak at one of the properties that we manage and it was an absolute pleasure, she replied to my emails promptly and polietly and kept me up to date during the process. We thank you Lisa for your great service Georgie
PICA Group is not a customer facing company, and instead powers a network of local brands and branches with resources and products.The FREE resources that PICA Group make available to the consumer market are invaluable in providing the clarity required for every person living in a strata/body corporate property.Community living is not always straight forward, and understanding the legislation and by-laws that guide what you can and can not do in your home is sometimes complex and confusing. I am proud to be part of a company that has such a strong ‘enhancing community living’ focus.My favourite resource library is the COVID-19 toolkit. In a time when there was so much need for clear information, PICA Group were quick to provide an easy to understand and continual stream of information to help the market understand how COVID-19 was affecting their home environments.The products and discounts that PICA Group provide to consumers through the PICA Group family network, really help with the small costs that add up for residents and the owners corporation.Working for PICA Group is hard work, but that’s how it should be. Powering a national network of brands and branches with products, technology, resources and 70 years of knowledge and experience is not a small job. PICA Group is a hard-working company that is continually looking for ways to help the industry grow and evolve to enhance community living for home-owners, investors, and resident.I'm not saying that PICA Group have all the moving parts working perfectly yet, I'm saying the company recognises that the industry can be better and is working hard to make strata and building management better now and in the future.If you’re not afraid of hard-work and share the belief that the strata and building management industry can be better than where it is right now… come join the PICA Group family.
Friendly people.
Dynamic Property Services has provided professional strata management for our growing letting pool for the past 2 years and managed the Incorporated Association since 2008. They work closely with the Strata team to bring about positive growth and pragmatic solutions for the property of over 250 keys. Highly recommend!
Dynamic have been managing our strata, and our building management committee for many years now. They are also helping us through a defects case against the builder. They are always professional and up to date, with excellent advice and support that ensures all issues are addressed. Our strata Manager, Toula Bachas is terrific. She is always available, and proactively ensures that the committee knows what it needs to do, and is clear about its options. We appreciate her experienced support enormously. She is supported by a great team. I highly recommend the team at Dynamic.
Dynamic Property Services have supported our estate for quite a while and when dealing with Toula I have only had a good experience. She is responsive to our requests and does what she says she will do.
They are a first rate property management company. Very professional with very helpful staff. Always keeping abreast of the latest Strata developments and legislation.
Our Strata Manager, Toula Bachas, is very professional and well aware of the legislation and regulations that we must comply with.Toula is also very discrete and active in managing difficult people and issues.Our Strata Committee hadn’t hesitation in renewing Dynamic’s agreement.
Maria at Somerville First National has been our strata manager for many years, all the time running the complexities very smoothly. Recently we needed to undertake major repairs after a flood. This involved the coordination and liaison by Maria with many organisations such as insurers, brokers, building companies, trades people, the body Corporate, a real estate agent, tenants, owners and more. The window of opportunity was very tight in any case, but half way through the work further repair requirements were identified. Maria was able to advise on how to go about the entire repair process and she maintained good liaison through out with the aforementioned groups and myself. I could not have done it without her expertise.
I have recently been communicating with Vaishni Patel a Strata Manager at BCS. I found him to be very helpful and proficient. In my role as a Property Manager, we deal with many SM and quite often we find they are very slow to reply/act. Dealing with Vaishni was a breath of fresh air. Thank you!Sophie
Ruby from Sommervilles Strata has been helping me with my strata plan for years now and is a delight to deal with! Always problem solves instantaneously even with the trickiest of requests. I look forward to dealing with ruby in the future as her vibrant personality really shines through!
Julie is a fantastic strata manager 🙂
Justina has been taking care of our building for a while and I hope that continues into the future. She is professional, personable and a delight to deal with.
BCS have looked after our property for years without hiccup and now recently moving another property to them the service has been exceptional. Special mention to Vaishni Patel for speedy well explained responses and the extra information provided show the intent to provide a Professional Service.
I belong to the Executive Committee of a Strata Plan in Balmain, Sydney. Maria Maire has acted as our Manager for many years and is greatly respected by our committee for her professionalism in her approach to all that she does for us; from advice on procedural matters, to prompt action on matters that may arise at short notice.Mrs Maire's guiding hand is vital for the efficient functioning of our committee.
BCS provide courteous, reliable and efficient services in a fast paced industry. Their knowledge is drawn from a wealth of experience, which enables them to provide exemplary solutions to all manner of issues arising in the strata industry.
I have no hesitation in recommending their services. The strata managers I have come across have all been very knowledgeable and professional.
My positive working relationship with BCS continues to improve due to the hard work and dedication of their staff. BCS clients can be confident they are in good hands.
BCS provides fantastic strata management services. Their staff possess a wealth of knowledge and I would have no hesitation in recommending them!
Great Company!
Great strata service - would certainly work with again!
BCS are very easy to deal with and incredibly professional. The strata managers are knowledgeable, attentive, respond to enquiries quickly and are very well resourced. I would be happy to recommend their services.
Body Corporate Services are a pleasure to deal with. The staff have a wealth of knowledge, are dedicated and provide outstanding service. I would have no hesitation in recommending them to anyone.
Couldn't rate them higher!
Great company to work with, progressive and not afraid to push the traditional boundaries of the strata management industry
I have been dealing with James at Sommerville for the past 8 years and he manages our block of 12 units. I would have no hesitation in recommending James and Somerville and we couldn’t wish for a better strata manager. He is very quick to respond to emails or calls, always provides us with information and is highly professional. James is an asset to Somerville, great to deal with and we always look forward to catching up with him at the well organised AGM. Thank you.
Best view in Sydney.
Its really a great experience to get a beautiful apartment located in heart of ashfield. The property manager was very friendly and its really good to be with them.

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PICA Group difference

PICA Group has been enhancing community living since 1948. Now Australia’s leading property services provider, we offer a comprehensive range of services from strata and facilities management to debt recovery, legal and developer services. We take a holistic approach to strata and property management and believe proactive maintenance, sustainability and enhanced community living are important keys for improving the value of strata properties.

Our range of products and services provide our committee members and owners with the tools and support to successfully manage their property and enhance community living.

Highly experienced strata managers

Our strata professionals have broad skill sets and many years of experience, helping to manage your property to a high standard.

Best practice management techniques

We can provide help in sustainability. We do this by supporting sustainability initiatives such as NABERS for Apartment Buildings and working to provide practical community living solutions such as energy savings programs we call CommunityUtilities.

Tailored management services

With PICA Group, you can choose the scope and style of management for your particular strata needs  Our network of strata management companies across New South Wales, Queensland, Victoria, the Northern Territory, and Tasmania means you can choose the local strata manager who’s right for your property.

Specialists in all property types

We provide expert guidance across all types of properties including residential strata management (apartments, townhouses, community title, company title, etc.), commercial strata management (offices, hotels, retailers etc., and mixed-use strata management (both residential and commercial and Building Management Committees).

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