Community After Hours

Community After Hours benefits

Round-the-clock maintenance support

Community After Hours provides round-the-clock common property assistance. Our trained staff answer calls to help resolve emergency maintenance issues so you can receive service support 24/7.

Using our knowledge and expertise, we help advise who is responsible for the issue — the owners corporation, body corporate, or the individual owner. We log and track any work order requests and send a licensed contractor to address your need.

If your problem is complex and requires additional work or approval, we make sure the follow-ups happen and contact your strata manager for you.

If it turns out your issue isn’t on common property, that’s okay too. Our team will help resolve maintenance issues for owners by connecting them to fully licensed and insured contractors at no extra cost.

We help save on unnecessary maintenance costs

Ascertaining whether an emergency maintenance issue is on common or owner property saves money because it allocates the cost to the right party:

• We make sure the issue is allocated correctly to avoid unnecessary expenditure or conflict later on
• We check pre-existing orders so there aren’t double ups on contractor callouts.

Large database of contractors

We select contractors from our CommunitySelect database. All contractors or services registered with CommunitySelect are certified, insured and meet legislative requirements regarding safe work and licensing.