Strata spotlight

Strata spotlight

Stories from our strata professionals

Our strata managers and professionals are experts in their field and are mighty good at what they do. Their secret? Their diverse range of professional backgrounds and skills, which complement their strata management responsibilities.

In this video series, 10 strata professionals share why they chose strata and their predictions for the future of this fast-growing and evolving industry.

PICA Group’s industry veteran, strata manager for Strata Plan 1 in Australia

Maria Maire Senior Strata Manager, Somerville Strata Management

NSW’s longest-serving strata manager Maria Maire has four decades of industry experience up her sleeve. In this video, she talks about how the industry has changed in the last 40 years. She also describes her vast portfolio spanning across Sydney’s Inner West and the Eastern Suburbs, including Strata Plan 1— the first strata property registered in New South Wales.

Mar 26, 2018

Award-winning service takes team effort and a common goal

Jill Walshaw, Executive General Manager, NSW Northern Region, Strata Division & Kylie Williams, Assistant accountant, All Strata Services

After winning a reputable industry award, Jill and Kylie reflect on their time at All Strata Services and the trials and tribulations they have experienced as part of the team. They share a little about their innovative systems and processes that help enhance community living for their customers. Jill and Kylie acknowledge that teamwork is at the heart of everything they do and was the reason for their award win too.

Sep 12, 2018

Training, teamwork and strata management

Isabel Winsor and Keith Hallet, Strata Managers, Body Corporate Services

Isabel Winsor and Keith Hallet discuss the nuances of strata management and how their work helps enhance community living for customers. Isabel employs her empathetic nature and skills in people management to make a difference. Keith uses his global experience working with various personalities to enhance the quality of customer experience. They share how the support and training they receive makes all the difference.

Apr 12, 2019

All in a day’s work – snakes, meetings at pubs, and resolving building issues

Tony Mangraviti, Deputy General Manager, Building Facilities Management Solutions (BFMS)

There’s never a dull day working in the strata industry, and Tony’s experiences perfectly illustrate this. From snakes on the loose to committee meetings at pubs, Tony’s job involves some very unique situations. However, the most important part is working closely with owners to resolve issues around building defects. Tony draws from his own experience as a committee member to assist owners when managing their buildings.

Jun 27, 2019

Supporting customers through the process of debt collection

Sandeep Sharma, Branch Manager, Kemps Petersons Receivables (KPR)

With more than 10 years of experience with KPR under his belt, Sandeep has a wealth of knowledge in debt collection. In this video, Sandeep explains what makes KPR different from other receivables and debt collection companies, including providing clients with a dedicated account manager and their focus on client loyalty. He also shares a little about his responsibilities as a branch manager and what he loves about his role and team.

Jun 27, 2019

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