New CommunityHub customer portal is now available in Mackay, Queensland

We are excited to launch our new CommunityHub customer portal. This will provide continued access to the features you currently enjoy, together with a new intuitive and modern user interface.

New features include better levy formats and notices, and access from anywhere, at any time, and from any device. The rest of Queensland will benefit from the state-wide rollout, which is just around the corner. Learn more about the new CommunityHub platform here.

If you are a Mackay customer who is currently registered for CommunityHub access and have not received your re-registration email, please email

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