NSW Fair Trading update: window safety devices in strata buildings

To prevent children falling from windows, strata schemes must have window safety devices installed on all applicable windows where the internal floor is more than 2m above the external surface outside and within a child’s reach (less than 1.7m above the internal floor).

If a strata scheme does not have devices installed, the owners corporation is leaving young children vulnerable to falls from windows. Owners corporations can be fined up to $550 for non-compliance if convicted by a court. Owners who obstruct an owners corporation can also be fined.

To report a strata scheme that is not complying with the window safety device requirements, send an email to windowsafety@finance.nsw.gov.au along with the following information:

  • your name and contact details
  • the address of the strata scheme
  • the managing strata agent’s name and contact details (or Secretary’s details, if there is no managing agent).

For more information, visit Fair Trading’s window safety device requirements page.

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